Yes! Please email your flight information to groupres@lomashospitality.com by 9/10 to get your transports scheduled.
Definitely download the App! It can be located as GA El Dorado Royale in your app store and includes spa information, restaurants and bars, weekly entertainment schedule, room service menu, etc.
Yep! El Dorado is made up of 3 connected resorts, El Dorado Royale, El Dorado Casitas, and Generations. Guests of El Dorado have access to all 3.
Most cabanas near the pools/beach are free and first come first serve. A few are available with bottle service and extras and can be reserved through the app or your concierge.
There are two Starbucks on site, one located outside the lobby across from La Isla, and one inside the ice cream shop over by Casitas. It is not included in the All-Inclusive.
Meet with your Concierge when you first check in to see the list of excursions available. They are located in small huts close to your room (you will be assigned one at check in). PLEASE NOTE: The Concierge usually leaves around 4-4:30 every day.