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FAQs

Question

Is there a gift registry?

Answer

Our registry is not official. If people would like to donate we are more than happy to accept cash or Visa gift cards.

Question

What does all inclusive mean?

Answer

The hotel room fee covers all the following: * Pools / Towels * Food - Steakhouse Restaurant - Italian Restaurant - Seafood Restaurant (Oceanfront) - Full Breakfast, Lunch, Dinner Buffets - Snack Bars * Drinks / Alchohol Included - Mini Bar in your room * Beach and Pool Chairs * Beach and Pool Activities * Gym/Sauna

Question

Can my kids attend?

Answer

Yes, the resort has a waterpark specifically for kids.

Question

Can I upgrade my room?

Answer

You can have a variety of room options. * Elegance Club (Adults Only) * Personal Butler/Concierge * Close to the beach * Private adult only swim up bars * Private adult only section on the beach and pools * Private check in with upgraded suite

Question

What are the types of rooms?

Answer

1. Junior Suite with Jacuzzi in the Room. * Swim up available on the first floor. 2. Junior Suite with Jacuzzi on the Balcony. 3. Elegance Club Junior Suite (Adults Only) 4. Elegance Club 1-bedroom Suite (Adults Only) 5. Elegance Club Ocean View Suite (Adults Only, 2nd Floor) 6. Elegance Club Swim Up Suite (Adults Only, 1st Floor)

Question

Tipping Culture

Answer

Bring cash for tips. The travel industry in The Dominican Republic is a huge part of their economy. If you smile and tip - even small amounts the staff go above and beyond to support you. The groups of people are very close and talk. If you tip well others will find you and try to spoil you! * 1$ per drink is a kind way to have a pampered experience. * 5$ for service at a sit down dinner for a pampered experience. * 5$ for luggage handlers. * 5$ for maid service.

Question

Money/Currency

Answer

* Use American Dollars. It is worth more. * Your credit cards will be honored. * ATM will dispense Dominican Peso * Casino - Play with Dollars and they pay out with Dollars.

Question

Extra Cost

Answer

Spa Experiences - These cost extra. You can charge to your room. Private Dinners - These are romantic dinners set up in various locations including the beach. Excursions - Taking trips and doing activities off-site are extra. Transfer to and from the hotel (airport) - You can preschedule your rides. - Rides can be private or grouped.

Question

How long do I stay?

Answer

I believe the hotel has a four night minimum. Stay as long as you like!

Question

Can I drink the water

Answer

All water served in restaurants and bars is filtered. You can drink it. You have 24 hour access to ice machines with filtered water and bottled water in refrigerators.

Question

Is a pharmacy on site?

Answer

There is a pharmacy but it is expensive! Bring your own medications and basics. Sunscreen is very expensive!

Question

Do I have to pay for cabanas?

Answer

No, cabanas and all beach chairs are first come first serve. Many people will save their chair with the provided towels on their way to breakfast.

Question

What can I do in the evening?

Answer

There are many types of bars for all people. - Piano Bars - Main lobby bar (Think Titanic Staircase) - Craft drinks made on spot - Discotech/NightClub - Live Bands playing cover songs / cultural music - Shows in a full outdoor auditorium * Karaoke * Dominican Night * Circus / Trapeeze Show * Rock Show Band Cover Song * Michael Jackson Show * Disco Night

Question

Can I do water activities on site?

Answer

Yes, there is a full service Marina located on the beach. - Swimming with dolphins - Boating - Sailing - Kyaks - Snorkeling - Scuba Diving - Surf Lessons

Question

What are my food options and restaruants

Answer

1. Buffet 2. Sea and Sea - Seafood Restaurant 3. El Asadito - Steakhouse 4. Limited Gourmand - French 5. Ill Bottaccio - Italian 6. 9 Doors - Japanase Steakhouse / Hibachi 7. Beachfront Buffet for Lunches 8. Sportsbar 9. Roomservice