FAQs

Question

What is an all-inclusive resort?

Answer

An all-inclusive resort means your stay includes lodging, food, drinks(including alcoholic) entertainment, and most activities all with only one price. This means all meals and snacks, drinks, room service, pool and beach access, most resort activities are included! Some things that cost extra include spa treatments, excursions,etc.

Question

How do I RSVP/when do I RSVP by

Answer

Please RSVP on the website so we know you’re coming! This helps us track attendance, but does not reserve a room at the resort. To book your room using our group promo code, please contact Taylor Eicher. Her information is available on the wedding website. She will assist you with the booking process. Important: Booking directly through the resort’s website will not apply the promo code, and you won’t receive the group discount on rooms. Please RSVP by April 1st. Thank you!

Question

Can I book through Expedia, Orbitz, etc.?

Answer

Booking through these services will not apply the promo code, so you will not be added onto the resorts list for those attending the wedding. Please contact Taylor Eicher for the room booking process.

Question

What airport do I fly into?

Answer

Please book your flight to Cancun International Airport (CUN) Shuttle service to the resort is available.

Question

Do I need a passport

Answer

Yes, all guests traveling to Mexico need a valid passport.

Question

Are Kids allowed?

Answer

Yes, those included in your invitation are welcome! The resort provides a Kids Club as part of its inclusive activites.

Question

What should I pack?

Answer

Essentials include: Swimsuits and cover-ups Sunscreen, sunglasses or hats, Casual outfits and dressier attire (some restaurants have a dress code). Wedding event outfits bug spray or wipes.

Question

Should I bring cash for tipping?

Answer

Gratuities are included in the resort fees, but it's customary to tip for great service. A few dollars here or there is appreciated.

Question

I've never been to a destination wedding, what should I know?

Answer

Just come ready to relax, celebrate, and enjoy paradise! We're so excited to have you with us. If you need help with anything, feel free to contact us.