FAQs

Question

What is the difference between the Jamaica and Lady Hamilton sides of the Grand Palladium Resort?

Answer

The resort has two different sides that you can stay at but either side includes ALL amenities the resort offers. The Lady Hamilton side is more updated and is on the side of the resort that features adult only pools and beaches. The Jamaica side of the resort is closer to kid-friendly amenities such as the water park and is not as updated. We have reserved rooms on the Lady Hamilton side of the resort because the rooms are more updated and have ocean views.

Question

Are kids welcome?

Answer

This is a family-friendly resort and kids are welcome! We want our guests to make a vacation out of this trip while celebrating our wedding! The resort features kid-friendly beaches and pools as well as a waterpark. The resort also has kids clubs for all ages: Baby Club (1-3 y.o.), Mini Club (4-12 y.o.) and Teen Club (13-19 y.o).

Question

Does the resort have a dress code?

Answer

The resort's dress code for the buffets are casual attire. The resort has three a la carte restaurants which are more upscale and require men to wear formal pants and a long or short sleeve shirt with sleeves- no tank tops are allowed.

Question

Are there any other events I can attend during the trip?

Answer

The resort offers a wide variety of activities and entertainment on a daily basis. Guests can also book excursions outside of the resort during their stay. Guests can choose sports activities, water-sport activities, and entertainment is held at the beach, by the pools, and shows are held every night at the theatre. Every Saturday night there is an all-white party and fire show at 9pm that is held on Las Brisas beach with music and dancing. Every Thursday there is a foam party at 4pm held at Las Brisas beach. Jake and I will be at both and hope to see you there!

Question

What do I need in order to travel to Jamaica?

Answer

You will need a valid USA passport for travel to Jamaica. Without proper documentation you may be refused boarding. Children will also need a passport. I would recommend ordering a passport AT LEAST 3-6 months before the trip! Starting March 1, 2022, visitors of Jamaica no longer need a Travel Authorization Form to enter the country.

Question

What are the COVID-19 restrictions?

Answer

As of right now, US visitors DO NOT need to obtain a negative Covid-19 test to enter the country. Effective June 12, 2022, air passengers will not need to get tested and show a negative COVID-19 test result, nor show documentation of recovery from COVID-19, prior to boarding a flight to the United States, regardless of vaccination status or citizenship.

Question

Where can I learn more about the resort amenities and activities?

Answer

The resort has its own app where you can find a Directory and Map, About the Hotel, Covid-19 Information, Fitness and Entertainment. If interested, download the app- Grand Palladium Hotels & Resorts and choose Montego Bay, Jamaica

Question

Am I expected to tip at the resort?

Answer

Yes, all of the resort employees live off of their tips and are very thankful for tips from guests. It would be a good idea to bring $1 bills to tip whoever you like!

Question

What is the included TRANSPORTATION to and from the resort?

Answer

Your roundtrip transportation between the airport and hotel is provide by Amstar. Upon arrival AFTER clearing immigration and customs, gathering your luggage, head to the arrival hall or desk#10 inside the arrival lobby to meet your Amstar representative. An Amstar representative (wearing a signature blue-flowered shirt) will greet you inside the terminal building and escort you to your transfer vehicle. To confirm your RETURN transfer and for any other assistance, look for the Amstar representative in your hotel during the day. You can also confirm your return transfer by call the Amstar office at 1-876-836-1113 or 1-876-550-238. Jenny Punter will need everyone’s flight information. Please reach out to her at sunandsea1207@gmail.com or text it to her at 708-714-1452. She will also be reaching out to everyone.

Question

How can I book excursions?

Answer

The resort has an excursion desk and booking facility where you can book excursions upon arrival. We have been working with a travel guide that is not affiliated with the resort but we have met with and booked the private catamaran with and her company is called Tours with Sadie. You can look at her services at www.tourswithsadie.com, email her at tourswithsadie@gmail.com, or contact her via Facebook as Sadie Dixon. She can assist you with a variety of excursions and help you get a great deal.