FAQs

Question

Do I need a passport?

Answer

Every person traveling to Mexico will need a valid passport book. If you do not have a passport book, you should apply for one ASAP as the process can take several months. For current processing times and additional info please visit https://travel.state.gov/content/travel/en/passports/how-apply.html. Your passport book should not expire within 6 months AFTER travel. Even though your passport may be valid, the airline can deny boarding if your passport expires within 6 months AFTER travel. Do not risk it, renew if you are due!

Question

Which airport do I fly into?

Answer

Cancun International Airport (CUN)

Question

How do I book flights to Cancun?

Answer

Please book flights directly with your preferred airline. Please ensure the name listed on your airline reservation matches your passport book exactly. The travel agency recommends using Google Flights to find the best price.

Question

How do I get from the airport to the hotel?

Answer

Roundtrip airport transportation from/to Cancun International Airport (CUN) and the Fives Beach can be added to your hotel reservation at the time of booking. You may choose from shared (may make stops at other hotels) or private (non-stop). For your convenience, we highly recommend adding airport transportation to your reservation prior to the final payment date on October 22, 2025. However, airport transportation can be arranged up until 30 days prior to departure. After this date, the guest is responsible for arranging airport transportation in destination.

Question

Is the resort all-inclusive?

Answer

Yes, the resort is all-inclusive and includes food, beverages, housekeeping, entertainment and more! Gratuities are optional and always appreciated.

Question

What is the deadline to book my room within the wedding group and when are payments due?

Answer

October 22nd, 2025

Question

Do I have to stay at Fives Beach to attend the wedding?

Answer

Yes, you are required to stay at the Fives Beach to attend the wedding events! Please see the “Book Your Stay Here” tab to book in our room block. Thank you :)

Question

Do I have to book my room through the dedicated wedding group to attend wedding events?

Answer

To attend private wedding events, guests are required to book their room reservation via our dedicated room block via this website https://www.experienceluxetravel.com/fioresienglishwedding

Question

When do I need to arrive at the hotel?

Answer

It is highly recommended to arrive no later than March 5, 2026 to ensure that you arrive in time for the wedding as well as our pre-wedding events.

Question

Can I bring a guest?

Answer

Guests who are not attending the wedding are still welcome to stay at the resort alongside those who are. However, they will not be permitted to attend any wedding-related events. We would encourage you to bring your family and make it a vacation!! Additionally, guests are responsible for arranging their own childcare, should they need it. If you have any questions, feel free to reach out to Luke or Abby!

Question

Is there a dress code for the wedding? Will the wedding be indoors or outdoors?

Answer

Tropical Glam. The wedding and reception will both be held outdoors. (They will not take place on the sand) See "Guest Attire Inspo" page for ideas.

Question

If I have questions regarding travel or the resort, who should I contact?

Answer

Our dedicated travel agency Luxury Travel Boutique at info@experienceluxetravel.com or 419-877-7897. The agency's normal operating business hours are Mon-Fri 9AM-5PM EST. Emails and phone calls are returned within one business day.

Question

How do I RSVP to the wedding events?

Answer

The website in our RSVP tab!