Q: How do I get to the Villa? A: All you’ll need to do is book your flight into Cancun (CUN). From there, we’ll take care of everything—transportation from the airport to the dock, a private boat ride to Isla Mujeres, and the short walk to the villa. Just get yourself to Cancun, and we’ll handle the rest! Q: How will we get back to the airport after the wedding weekend? A: We’ll also take care of your return trip. Transportation from the villa back to the Cancun airport will be arranged, so you don’t need to worry about booking anything yourself. Q: How will we get around the island during the weekend? A: We’ll have golf carts reserved for the group, making it easy (and fun!) to get to restaurants, shops, and activities around the island. Q: What are the check-in and check-out times at the villa? A: Check-in begins at 3:00 PM on arrival day. On departure day, we have a late villa checkout at 2:30 PM, but rooms must be vacated by 11:00 AM so staff can begin cleaning. Guests are welcome to enjoy the villa’s common spaces until our group departs.
Q: Are meals included during the stay? A: Yes! All meals are provided throughout the weekend—breakfast, lunch, and dinner each day. Q: Will we ever eat off the property? A: The only meal away from the villa is the rehearsal dinner, which will be at a local restaurant. All other meals will be prepared and served at the villa. However you are free to eat elsewhere if you wish, or if your plans have you away from the villa during a meal. Q: Can dietary restrictions be accommodated? A: Absolutely. Please let us know in advance about any allergies or dietary needs, and the chef will be happy to adjust.
Q: Where will the wedding events take place? A: All wedding events will be hosted at the villa, with the exception of the rehearsal dinner, which will be held at a local restaurant called Samura. Q: What time is the ceremony? A: The ceremony will take place just before sunset at around 5 PM Q: What should I wear to the wedding? A: Dressy-casual is perfect for our sunset ceremony and outdoor dinner under the stars. Think flowing dresses, lightweight suits, or polished separates that keep you comfortable in warm late-day air and the gentle evening breeze. We love organic tones like greens, blues, and neutrals, but wear what feels best—just avoid neon or overly bright colors. Q: What should I wear to the other events? A: Comfort is key! For breakfasts, brunches, and casual dinners at the villa, wear whatever makes you feel relaxed—think lightweight fabrics and island-friendly outfits that work well in warm days and mild evenings. Rehearsal Dinner: This one’s a little more polished—smart-casual or island chic for our evening out at a local restaurant.
Q: Will there be free time during the weekend? A: Yes! While we’ll gather for meals and wedding events, there’s plenty of downtime built in for you to relax or explore the island at your own pace. Even meals are flexible—join when you’d like, and we’ll set aside a plate if you miss the scheduled time. Q: What can we do on the island? A: Isla Mujeres is full of options—relax on the beach, snorkel, shop in town, or hop between beach bars and cafes. If you’d prefer to stay put, the villa is perfect for lounging, swimming, kayaking, or napping in the shade with private beach access. Q: Will transportation be available for exploring? A: Yes—golf carts will be available for the group, making it easy to get around the island. Q: Do we need pesos, or can we use U.S. dollars and cards? A: U.S. dollars are widely accepted, and many places take cards, though it’s always handy to have a little pesos cash on hand—especially for tips, taxis, or smaller shops.
Q: What should I pack? A: Lightweight clothes, comfy sandals, and swimsuits are a must. Bring a light cover-up or linen shirt for evenings, plus sunscreen, bug spray, and sunglasses for the day. Q: What should we know about customs? A: Some travelers are briefly checked—this is routine. Items with tags or packaging may be taxable, so remove tags from personal belongings. Q: Is the tap water safe? A: No, use bottled or filtered water. The villa provides safe drinking water at all times, whether that's bottled or filtered water. Q: Will there be Wi-Fi? A: Yes, though connection speeds may be slower than at home. Q: Do I need cash? A: USD and cards are widely accepted. Carry small bills (USD or pesos) for tips, taxis, and local shops. Q: Should we tip the staff? A: Gratuities for villa staff will be covered by us, but guests are welcome to add to them if they wish. Q: Is daily housekeeping provided? A: Yes, rooms and living areas are cleaned each morning, usually before 1 PM. You can request a preferred time with the concierge. Q: Is laundry available? A: Yes. Laundry service is included—ask the concierge for a bag and leave it outside your room in the morning; it’ll be returned the next day. Q: When is the concierge available? A: Daily from 7:30 AM – 10:30 PM at Casa Coco or the other villa, Villa Encantada. Upon arrival, their team will create a WhatsApp group for easy communication with everyone. Q: What about kitchen and security staff? A: Kitchen staff arrive about two hours before each meal and stay through cleanup. Night security is on-site from 11 PM – 7 AM, monitoring exterior areas only.