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Update: In light of COVID-19, we wanted to let you know our wedding is going forward as planned. As always, your health and safety are our top priority, and we completely understand if you’re no longer able to attend. Please just let us know as soon as possible.
Update: In light of COVID-19, we wanted to let you know our wedding is going forward as planned. As always, your health and safety are our top priority, and we completely understand if you’re no longer able to attend. Please just let us know as soon as possible.
April 2, 2021
Riviera Maya, Mexico
#DosEquis

Lauren & Raymie

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FAQs

If you have any other questions other than what we've listed here, please reach out to guestsupport@everafter.com or 800-403-8526.
Question

What are the new CDC guidelines, and what is the resort doing?

Answer

Generations Rivera Maya will offer a complimentary, on-site covid-19 antigen test for guests who are traveling to the U.S, as per CDC guidelines. The first antigen test will be available free of charge at the hotels for guests departing as of January 26 in response to new CDC requirements that all air passengers entering the United States produce a negative antigen test. If a guest's test results are positive, Karisma will provide quarantine accommodations until a doctor certifies clearance for travel with a negative test result for a period not to exceed 14 nights. These amenities will continue to be available for guests traveling to the United States as long as covid-19 antigen testing is required by the CDC. Policies are subject to be reviewed and changed according to covid-19 protocol updates. Visit the CDC at www.cdc.gov for more information on the requirements for U.S. residents, and check Karisma Peace of Mind for FAQs and updates.

Question

How do I RSVP to the wedding?

Answer

No need to RSVP! Our wedding coordinator keeps us in the loop with travel reservations and cancellations. If you can no longer make it, please reach out to our wedding coordinator to cancel your reservations. Angela Matthews Phone: 1-800-403-8526 Cell: 1-702-666-0522 Email: angela.matthews@everafter.com

Question

What if I still want to book?

Answer

Please reach out to our wedding coordinator: Angela Matthews Destination Wedding Specialist Phone: 1-800-403-8526 Cell: 1-702-666-0522 Email: angela.matthews@everafter.com

Question

Is there transportation from the airport to the resort?

Answer

Yes, a transportation fee is included with your room reservation.

Question

Given everything going on with COVID-19, is the wedding still happening?

Answer

New wedding date: April 2, 2021!

Question

What are the health and safety standards at the resort?

Answer

Karisma Hotels & Resorts are going above and beyond to exceed preventive measures and enforce strict sanitation protocols. This includes disinfecting all surfaces, furniture and door handles throughout the property, including public spaces and in rooms, hourly throughout the day. In addition to abiding by all local and national regulations, the resorts have a dedicated Quality Manager employed on-properties who works in conjunction with Cristal International Standards, a world-renowned company dedicated to not only maintaining but exceeding standards. Karisma Hotels & Resorts are also verified by Check Safety First, a global organization that implements risk management systems and software in hotels to keep guests safe. Properties on this list are compliant with stringent standards and have demonstrated the highest levels of hygiene and cleanliness, which are monitored by a professional auditor on a constant basis. To learn more visit: https://www.karismahotels.com/peace-of-mind

Question

Are kids invited?

Answer

Yes, we want you to have the opportunity to use this weekend as not only a celebration but a family vacation as well if you choose.

Question

I can't find the registry?

Answer

There is a registry tab at the top of the website page.

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