Loading
Loading
Loading
Loading
Loading
Loading

FAQs

Question

Where is the wedding taking place?

Answer

Our wedding will be held at the Hard Rock Hotel Riviera Maya in Mexico. It’s an all-inclusive beachfront resort located about 1 hour south of Cancun International Airport (CUN).

Question

Do I need a passport to travel to Mexico?

Answer

Yes. A valid passport is required for all U.S. travelers entering Mexico. Please make sure your passport is up to date before booking flights.

Question

What airport should I fly into?

Answer

You’ll want to fly into Cancun International Airport (CUN).

Question

How do I get from the airport to the resort?

Answer

Airport transportation will be provided for guests staying at the resort. Detailed transportation instructions can be found in the Travel section of this website. https://www.zola.com/wedding/kyleandjanay2026/travel

Question

Is this an all-inclusive resort? What does that mean?

Answer

Yes—Hard Rock Riviera Maya is fully all-inclusive! This includes: All meals and snacks Alcoholic and non-alcoholic beverages Resort entertainment and activities Pools, beach access, fitness center, and more Once you arrive, you can relax—almost everything is covered.

Question

Is there a minimum stay requirement?

Answer

Yes, the resort requires a minimum stay of 3 nights for all wedding guests.

Question

When should I plan to arrive?

Answer

We recommend arriving Thursday (11/5) or Friday (11/6). This gives you time for a smooth travel day, a fun resort day, and wedding events beginning Saturday, with the wedding on Sunday, November 8, 2026.

Question

When do wedding events start?

Answer

Wedding-related events will begin on Saturday, with the main wedding celebration on Sunday. A full schedule will be shared closer to the date.

Question

What should I wear?

Answer

For your time at the resort, think resort wear—comfortable, breezy, and vacation-ready. Light fabrics, sandals, swimsuits, and sun-friendly outfits are perfect. For the beach wedding, attire should be relaxed, polished, and photo-worthy—but not overly formal. We want you to feel comfortable while still looking great in photos you’ll see 30 years from now. Lightweight dresses, linen shirts, dressy sandals, wedges, or flats are all great options. (Heels and sand don’t always mix!)

Question

What’s the weather like in November?

Answer

November in Riviera Maya is typically warm and beautiful, with daytime highs in the mid-80s°F. It can also be humid, especially near the beach, so we recommend breathable fabrics and styles that keep you cool—particularly for wedding events.

Question

Do I need to exchange money?

Answer

U.S. dollars are widely accepted at the resort, and credit cards are commonly used. Having a small amount of Mexican pesos can be helpful for tipping or shopping off-property.

Question

Should I tip at an all-inclusive resort?

Answer

Tipping is not required but is always appreciated for great service. Small cash tips go a long way.

Question

Can I arrive earlier or extend my stay?

Answer

Absolutely! You’re welcome to arrive early or extend your stay beyond the wedding weekend—just be sure to meet the 3-night minimum.

Question

Is travel insurance recommended?

Answer

Yes—we highly recommend travel insurance to protect your plans in case of unexpected changes.

Question

Who should I contact with travel-related questions?

Answer

All travel contacts and booking information can be found in the Travel section of this website.