FAQs

Question

Travel & Resort

Answer

See below

Question

Do I need a passport?

Answer

Yes, all guests traveling to Mexico will need a valid passport. We recommend ensuring your passport is valid for at least 6 months beyond your travel dates.

Question

Which airport should I fly into?

Answer

Guests can fly into either: • Cancun International Airport (CUN) • Tulum International Airport (TQO) Cancun typically offers more flight options and pricing, while Tulum is significantly closer to the resort. Please see travel page for more details

Question

How far is the resort from the airport?

Answer

• Cancun Airport → Conrad Tulum: approximately 1-1.5 hours • Tulum Airport → Conrad Tulum: approximately 45–60 minutes Travel times may vary depending on traffic.

Question

Is transportation provided?

Answer

Transportation details for the wedding events will be shared closer to the wedding weekend. We strongly recommend arranging airport transportation in advance.

Question

Should we rent a car?

Answer

A rental car is not necessary if you plan to stay primarily at the resort, though some guests may prefer one if they plan to explore Tulum and the surrounding areas.

Question

Is Uber available in Tulum?

Answer

Uber service in Tulum can be limited and unreliable. We recommend private transportation services or taxis arranged through the resort and please visit the travel tab for recommendations from the couple.

Question

Is the water safe to drink?

Answer

The resort uses filtered water, but we recommend bottled water while exploring outside the resort.

Question

Is Tulum safe?

Answer

Tulum is generally very safe in resort and tourist areas. As with any travel destination, we recommend staying aware of your surroundings and using reputable transportation services.

Question

Should we exchange currency?

Answer

Most restaurants, resorts, and vendors accept credit cards, though we recommend bringing small amounts of dollars or pesos for tips, taxis, and local shops.

Question

Should I tip?

Answer

Tipping Guide Airport drivers: $5–10 Resort staff: appreciated but optional Excursions: customary

Question

Wedding Weekend

Answer

See Below

Question

What is the dress code?

Answer

Wedding attire details can be found under each event on the Schedule page. Think: • elevated • tropical • breathable • comfortable for warm weather Linen, lightweight fabrics, and block heels/wedges are encouraged.

Question

Are the wedding events indoors or outdoors?

Answer

All wedding weekend events are planned to take place outdoors. Weather in Febraury is expected to be moderately warm during the day and cool at night. Weather is ideal.

Question

What shoes should I wear?

Answer

Some portions of the weekend may include grass, sand, stone pathways, or uneven surfaces. We recommend wedges, block heels, flats, loafers, or dress shoes suitable for outdoor settings.

Question

What will the weather be like?

Answer

Late February in Tulum is typically warm and tropical, with daytime temperatures around 78–84°F and warm evenings.

Question

What time should we arrive?

Answer

We recommend arriving Thursday or Friday morning to fully enjoy the wedding weekend festivities.

Question

Should we stay at the Conrad?

Answer

We highly encourage staying within our room block to fully enjoy the wedding weekend experience and festivities. Kellie and Miguel have negotiated the best possible rate at a 5 Star Resort with concessions for breakfast and spa for their guests staying within the room block. You will love the Conrad hotel.

Question

Will there be after parties?

Answer

Yes, we fully expect the celebrations to continue beyond the formal events throughout the weekend. More details to come. 🤍

Question

Guests & Logistics

Answer

See Below

Question

Can I bring a plus one?

Answer

Due to capacity and planning considerations, only guests formally included on the invitation will be able to attend.

Question

Are children invited?

Answer

We love your little ones, however our wedding weekend will be adults only.

Question

When should we RSVP by?

Answer

Please RSVP by December 1, 2026.

Question

What if I have dietary restrictions?

Answer

Please include any dietary restrictions within your RSVP and we will do our best to accommodate them.

Question

Who should we contact with questions?

Answer

Please feel free to reach out to us directly with any questions regarding travel or the wedding weekend.

Question

What should I pack?

Answer

We recommend: • lightweight formal attire, • swimsuits, • sandals, • sunscreen, • sunglasses, • breathable fabrics, • and comfortable footwear for outdoor events.

Question

Can we make a vacation out of this?

Answer

Absolutely, we hope guests take the opportunity to relax, explore, golf, enjoy the beach, and experience everything Tulum has to offer. Please see things to do page for Kellie and Miguel favorites. The wedding group room rates are available from Tuesday February 23rd - March 1st, enjoy!

Question

Are there things to do nearby?

Answer

Yes! Visit our “Things To Do” page for some of our favorite restaurants, golf courses, beach clubs, excursions, and experiences in Tulum.

Question

Is there a wedding color palette?

Answer

We kindly encourage guests to lean into tropical neutrals, earth tones, soft pastels, and elevated beach-inspired colors.