FAQs

Question

What is the dress code for the wedding?

Answer

Beach formal: dresses and light weight suits are encouraged, but please wear what you feel most comfortable in! Comfortable shoes are encouraged because there will be LOTS of dancing! -Men: suit with or without jacket/tie, khaki pants with a button-down shirt, closed toed shoes or sandals, etc. Please no shorts :) -Women: cocktail dresses, beachy/flowy dresses, skirts/shirt, wedges, espadrilles, nice sandals, etc. We do not recommend wearing stilettos to the ceremony. There are a bunch of sandy areas around the resort, so women should opt for chunky heels or sandals. Of course, feel free to take your shoes off when the dancing starts!

Question

Are kids welcome?

Answer

As much as we love your little ones, we are having a kids-free wedding so parents can relax and enjoy their adult time. However, we recognize that some of you will be traveling with your kids, so please know they are welcome at Hotel Xcaret! The hotel recommends the Xiquillos Kids Club on-site, as well as Kangaroo Kids Club, a highly rated local babysitting service: http://babysitting.com.mx/

Question

Will COVID-19 tests be available?

Answer

Yes! When you check in at Hotel Xcaret, you will need to schedule an appointment to take a FREE COVID-19 antigen test approximately 24 hours before you depart/leave to go home. A test is currently required for all travelers returning to the US.

Question

What will the weather be like?

Answer

Daily high temperatures range from 84°F to 87°F. Daily low temperatures range from 65°F to 67°F. Bring your bathing suits and lots of sunblock!

Question

Is the wedding indoors or outdoors?

Answer

Both! Our wedding ceremony and cocktail hour will be outdoors at Caleta Fuego. Our reception will be indoors (dinner) and outdoors (dancing) on the beach at Cuevas Kayak.

Question

What is the policy on tipping?

Answer

While tipping at All-Inclusive resorts isn’t required, it is appreciated by the staff. It will be up to you to decide if you would like to tip or not while you’re traveling. Please note all tips quoted here are in USD. Transfer/Transportation Driver from the airport to the hotel – $2 - $5 per person if shared; $10-$20 if it’s a private transfer. People that help you with your bag at the airport and at the hotel upon arrival – $1 per bag Bellman – $1-$3 per bag The wait staff at the buffets, beach bars, snack counters – $1 per person The full-service wait staff at ala carte or dinner restaurants – $3 - $5 per person Bartenders – $1 per drink or $5 per night Maid service – $2 - $5 per night Spa/Salon – 10% is the norm in Mexico and we see tips from 10% - 15% in these areas Excursion Tour Guides – $5 - $10 per person for the day. If you have separate transportation to the excursion, we recommend $1 per person for the driver.

Question

How do I get from the airport to the hotel, and back?

Answer

If you haven't met Shea from Yellow Umbrella Events yet, you can reach out to him for your travel and room reservations! He will make sure a shuttle is there to greet you at the airport, and will arrange your return transportation to the airport. Shea Bailey: shea@yellowumbrellaevents.com

Question

What is the dress code for various restaurants at Hotel Xcaret?

Answer

DINNER RESTAURANTS: -Ha'/Fuego: formal elegant (dress shirts, polos, dress pants, closed shoes, no sleeveless shirts, no jeans, no flip flops/sandals) -Xig-Gao/Teatro del Rio/La Cantina, Trajinera/Las Cuevas: casual elegant (casual shirt, formal shirt, pants, jeans, formal shorts, shoes, tennis shoes, sandals, no tank tops, no swimsuits, no flip flops) -Chibali/Snack Las Playas/Mercado: casual (t-shirts, tank tops, swimsuits, shorts, sandals, no wet swimsuits, no bare feet) LUNCH RESTAURANTS: -Fuego: casual elegant (casual shirt, formal shirt, pants, jeans, formal shorts, shoes, tennis shoes, sandals, no tank tops, no swimsuits, no flip flops) -Las Playas/Trajinera: casual (casual shirt, tank tops, swimsuits, shorts, flip flops, must have shirt on, damp swimsuit is OK, no bare feet) -Chibali/Mercado/Bio: casual (t-shirts, tank tops, swimsuits, shorts, sandals, mandatory t-shirt, no wet swimsuits, no bare feet)

Question

Wow, Hotel Xcaret is BIG! Do you have a map?

Answer

We sure do! http://www.resortsmaps.com/map-HotelXcaretMexico-RivieraMaya.html

Question

How does transportation work between the hotel and the parks?

Answer

The hotel has buses running approximately every 15 minutes to Xcaret Park, Xplor & Xplor Fuego. Buses to all the other parks have a set schedule. When you request a reservation with Guest Services, they will be able to provide you with the schedule for the other parks and tours.

Question

Is there an additional cost for the spa? Can we make a reservation in advance for this?

Answer

Yes, there is an additional price for the spa. Treatments and services are shown on the website below. You can make a reservation in advance by contacting Guest Services. https://www.hotelxcaretmexico.com/en/wellness-spa/