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FAQs

Question

Do I need a passport?

Answer

Yes. Please make sure your passport is valid for international travel and review any entry requirements that apply to your point of departure.

Question

Which airport should I fly into?

Answer

Guests should plan to fly into Hewanorra International Airport (UVF) in St. Lucia.

Question

Are airport transfers included?

Answer

Coconut Bay states that transfers from UVF are included for resort guests. When you arrive at the airport and clear customs and immigration, proceed outside to the arrivals lobby and locate the Coconut Bay welcome desk. A resort representative will greet you at the Coconut Bay kiosk and coordinate your included transportation to the resort. Visit the front desk for detailed information on your departure shuttle.

Question

Do we need to stay at Coconut Bay?

Answer

Yes. We strongly recommend staying within the wedding room block so you are close to the celebration and using the designated guest booking path.

Question

How should I book my room?

Answer

We recommend calling the resort to reserve a room within our group block. 📞 Coconut Bay Group Reservations Phone: 877-252-0304 Reference: Hulshizer & Allen Wedding Group #: 475040

Question

What events should I plan to attend?

Answer

Once the weekend schedule is finalized, the website will list the hosted events, approximate timing, and whether each event requires an RSVP.

Question

What should I wear?

Answer

Dress guidance will be shared for each event on the website so you know what is beach-friendly, dinner-appropriate, or celebration-ready.

Question

Is the resort adults-only?

Answer

Coconut Bay includes an adults-only wing called Harmony and a family-friendly wing called Splash.

Question

When should I arrive and depart?

Answer

We recommend arriving at least one day before the wedding to allow time to settle in and fully enjoy the weekend. Departure timing is flexible, but we’d love for you to stay through the farewell gathering if your schedule allows.

Question

What if I miss the 30-day booking window?

Answer

After the initial booking window, rooms and rates are subject to availability. We highly encourage booking early to secure your preferred room within our group block.

Question

Can I share a room with someone?

Answer

Yes! Guests are welcome to share accommodations. Please coordinate directly with your roommate prior to booking.

Question

Do I need to RSVP for each event?

Answer

Yes. Once the full schedule is finalized, RSVP details will be shared for each event. This helps us plan each experience with intention.

Question

Do I need to bring anything special?

Answer

We recommend packing light, breathable clothing, resort wear, and one elevated look for the wedding day. We are kindly requesting an all-black attire palette for the wedding day. Additional attire guidance will be shared for specific events.

Question

Can I stay at a different resort and still attend the wedding events?

Answer

Coconut Bay requires all guests attending wedding events to either stay on property or purchase a day pass directly through the resort. Please note that day pass availability and pricing are determined by the resort and are not guaranteed. To ensure a seamless experience and avoid additional fees, we strongly recommend booking within our wedding room block.

Question

What is the cancellation policy?

Answer

Cancellation policies are set by the resort and outlined at the time of booking. Please review all terms carefully when reserving your room. For your convenience, here is a general overview: - The initial deposit is non-refundable - Cancellations made more than 45 days prior to travel: your first night deposit may be refundable - Cancellations made 44–31 days prior to arrival: two nights will be charged - Cancellations made 30 days or less prior to arrival: full stay is non-refundable - No-shows will be charged the full cost of the stay All cancellations must be submitted in writing and confirmed by the resort.

Question

Hotel Check-In & Check-Out:

Answer

Check-in time is 3:00 pm, and check-out is 11:00 am. Contact the resort’s front desk the day before their flights to arrange their airport transfer.

Question

Should I expect any fees?

Answer

A Government of Saint Lucia Tourism Levy will be collected directly by the resort at checkout: $6.00 USD per adult (18+) per night $3.00 USD per guest (ages 12–17) per night

Question

How can we contact you about wedding details/questions?

Answer

You can email us at hulshizerallenwedding@gmail.com with any wedding-related questions, and we’ll be happy to help.

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