FAQs

Question

Where should I get my Covid test to get back into the states?

Answer

The Hyatt has complimentary on-site covid tests available for us. You can schedule it with the front desk when you get there.

Question

ARE KIDS INVITED?

Answer

We love your kids—we really do. But we want our wedding to be your night off! The Hyatt has babysitters available for $15/hour per child for those of you bringing kids under 12. Reach out to Jackie for more info if you are interested!

Question

WHAT IS THE PRICING FOR THE ROOM BLOCK AT THE HYATT?

Answer

Room block rates per person, per night: Ocean View: $334.00 single/$188 double/$159 triple/$145 quadruple Children 3-12 years old: $64 per child Children 0-2 years old: free The Room Block will end by December 22nd so be sure to reserve your room before then. These rates are all-inclusive with great food, drinks and accommodations. Each room comes with unlimited access to all six restaurants and five lounges/bars, private beach, 24 hour room service, seven pools (two are kid-friendly), a 20% discount for spa treatments, non-motorized watersports, entertainment, KidZ Club, free wi-fi, in-room safes, taxes, and gratuities. Please be aware that guests who do not stay at the Hyatt will not be able to enter the hotel or pool area without purchasing a pass: Day Pass (9am – 5pm) OR Night Pass (6pm – 12am): Adults $65 | Kids (3-12) $45 Full Pass (11am – 11pm): Adults $95 | Kids $75

Question

CAN I STAY SOMEWHERE BESIDES THE HYATT?

Answer

Absolutely! While we would love to have everyone at the same resort, we completely understand if you'd like to stay somewhere else. Please note that the shuttle buses to the catamaran will be picking up and dropping off from the Hyatt, so you can either meet the rest of the guests at the lobby to catch a ride, or meet everyone at the port to catch the boat from there. If you want to swing by the Hyatt, they will require you to purchase a day pass (prices above).

Question

CAN I LEAVE THE ISLAND EARLY AFTER THE WEDDING?

Answer

No, we will be kidnapping you for the night. The private catamaran only departs at 10:30pm and there is no alternate transportation for anyone who forgot their party pants. Please plan on staying for the whole shebang. We promise it will be awesome!

Question

WHERE ARE YOU REGISTERED?

Answer

We truly have absolutely everything we need, therefore we do not have any type of registry. The best gift to us is joining us at our wedding, please no gifts. :)

Question

I need help booking a room at the Hyatt

Answer

Feel free to call Verenice Flores at + 52 (322) 226 5014 or email her with any questions verenice.flores@hyatt.com