FAQsFAQs

Question

Do I need a passport?Do I need a passport?

Answer

Yes! A valid passport is required for all international travel. Please make sure it doesn’t expire within six months of your travel dates.

Question

Which airport should I fly into?Which airport should I fly into?

Answer

The closest airport to the resort is Cancún International Airport (CUN).

Question

When should I book my room?When should I book my room?

Answer

We recommend booking as soon as possible to secure your spot in the wedding room block and take advantage of group rates. You will only need to put $100 deposit to hold your room. You can find the link on the travel tab.

Question

Are kids allowed at the wedding/resort?Are kids allowed at the wedding/resort?

Answer

This resort offers both a family-friendly side and an adults-only side. If you’re bringing children, please be sure to book your stay on the family side. Kindly let us know in advance if your child will be attending the wedding, as our plans and pricing are based on the number of confirmed guests, including children.

Question

Will transportation be provided from the airport to the resort?Will transportation be provided from the airport to the resort?

Answer

Transportation is included through our travel experts when you book your room.

Question

How can I contact someone if I have questions about travel or booking?How can I contact someone if I have questions about travel or booking?

Answer

Our travel experts are happy to help! You can reach them at guests@ourdestinationweddings.com or 844-LOVE-ODW (844-568-3639).

Question

Can I bring a plus one?Can I bring a plus one?

Answer

Please refer to your invitation, which includes a QR code to complete if you plan to bring a guest. This helps us plan accordingly. If space allows, we’ll confirm your plus one with you directly.

Question

Do I need to stay at the resort to attend the wedding?Do I need to stay at the resort to attend the wedding?

Answer

Yes. To be counted as a wedding guest, all guests must stay at Majestic Mirage Costa Mujeres and book through our wedding room block.

Question

Will there be updates while we’re in Mexico?Will there be updates while we’re in Mexico?

Answer

Yes. Times and locations may change, so we’ll be using a WhatsApp group to share real-time updates during the wedding weekend.

Question

What is there to do at the resort or nearby?What is there to do at the resort or nearby?

Answer

The resort offers pools, beach access, spa services, dining, and nightly entertainment. Guests can also explore excursions like snorkeling, cenotes, Isla Mujeres, and more.

Question

What should I wear?What should I wear?

Answer

For the wedding ceremony, attire is semi-formal. Gentlemen: button-ups and slacks (no full suits needed). Ladies: elegant attire Please refrain from wearing jeans or beachwear.