FAQs

Question

Important Deadlines

Answer

Reserve Room By: 6/1/26 - a one night deposit is needed to secure any room Final Balance due: 8/1/26

Question

What are the official group room block dates?

Answer

Our room block is available October 1–4, 2026 (3 nights), with the option to request additional nights based on availability.

Question

How do I book a room?

Answer

Use our dedicated room-block booking link (located on the “Travel” page of the website).

Question

Why is it important to book within the room block?

Answer

Stay with us at The Fives! Booking through our room block is the best way to make sure you’re included in all the festivities (and all the fun!).

Question

Is the resort all-inclusive?

Answer

Yes! Your stay includes food, drinks, entertainment, and resort amenities—no meal plans to worry about.

Question

Do I need a passport?

Answer

Yes! It should be in excellent condition and valid at least 6 months after travel.

Question

Who to contact on any questions on bookings?

Answer

Please contact the hotel at: groupsbookings@thefiveshotels.com

Question

Can I bring a plus-one?

Answer

Unless otherwise stated on your invitation, unfortunately we can't accommodate additional guests!