FAQs
Question
I RECEIVED THE SAVE THE DATE. WHAT'S NEXT?
Answer
Book your stay at Hotel Xcaret Arte ASAP (yes, even if it is a year away). If you know you will be joining us, book NOW!
Question
WHEN DO I NEED TO RSVP BY?
Answer
If you know you are coming, book your room as soon as possible, do not wait for the formal invitation. Formal invitations will have all other necessary RSVP information.
Question
WHAT IS INCLUDED IN MY ALL-INCLUSIVE EXPERIENCE?
Answer
Food and drinks included in all restaurants, except Xaak ($) and Kibi-Kibi (exclusively for Casa de los Artistas guests) Unlimited access to all our parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenses Insomnia, and Xenotes. Xcaret Xailing: ferry service on the Cancun-Isla Mujeres and Playa del Carmen-Cozumel routes, as well as the Xcaret Catamaran tour, transportation included. Art workshops: Textile, Painting (exclusively for guests of Casa de los Artistas), Pottery and Latin Dance Transportation to Xcaret, Xplor, Xplor Fuego and Xenses every 30 minutes. Transportation included to the rest of the parks. Under reservation.
Question
WILL THERE BE TRANSPORTATION FROM THE AIRPORT TO THE HOTEL?
Answer
Yes! More information to follow.
Question
WILL THERE BE TRANSPORTATION FROM THE HOTEL TO THE AIRPORT?
Answer
Yes! More information to follow.
Question
WHAT IS THE ATTIRE TO THE WELCOME TOAST?
Answer
Whatever you want! We will be dressed semi-formal but obviously comfortable!
Question
WHAT IS THE ATTIRE TO THE WEDDING?
Answer
Attire is formal cocktail! We understand that it gets hot in Mexico so please dress for your comfort but try to keep it fancy :) No shorts or flip flops. Note to females: There will be a few minutes of walking on uneven gravel from the bus to the reception. We will be providing flip flops as you get off the bus but please keep note of this tip when choosing your shoes!
Question
HOW DO I BOOK MY STAY?
Answer
Please reference the links available to you in the travel tab of this site.