Travel & Stay

Hotel

Royalton Riviera Cancun

Travel Note

Travel to Mexico:

If any of our guests are not feeling well, are symptomatic with the common symptoms of COVID19 (fevers, chills, body aches, headaches, shortness of breath, nausea, vomiting, diarrhea), or have tested positive for COVID-19, we ask that you please quarantine at home and do not travel to Mexico. All guests arriving for the wedding events will be required to have a negative COVID RT-PCR test with documentation prior to entering. This test should be completed with results 72 hours prior to your arrival in Mexico. Testing options vary based on where you live (an additional resource is projectbaseline.com which offers free testing and serves a set number of locations). With the FDA approval of a vaccine for COVID-19 that offers protective immunity, we highly recommend but will not require obtaining a vaccination before travel.

Travel Note

Flight Precautions

While there are few documented cases of COVID-19 transmission with air travel, we still highly recommend taking all the necessary precautions based on the CDC and WHO guidelines. Some airlines are not booking middle seats, have HEPA filtration every 2-3 minutes and regular plane cleanings. If you are flying to Cancun from the U.S., your actual flight time can be anywhere from 2-3 hours to 5-6 hours, depending on your point of origin. Leaving on early morning flights may also be beneficial as there are likely to be less passengers traveling at that time. For the time you are in flight, it is very important to take appropriate precautions. This includes wearing an N95 mask (a regular mask over your N95 to keep it clean for reuse on your return trip). We recommend avoiding ordering food/drinks on the flight and using the bathrooms unless an emergency. Bringing sanitizer and sanitizing regularly is important. Wipe down your tray tables if you plan on using them for reading/laptops etc.

Travel Note

Event Precautions

As the wedding and events will be hosted at an all-inclusive resort, we recommend minimizing frequent coming and going from the resort. If you do choose to leave the resort for activities, shopping, eat etc, please use appropriate precautions by wearing a mask and avoiding crowded areas and indoor dining areas and similar precautions you would take here at home. All of our wedding events besides the reception are outdoors for maximum safety. It will be spring in Mexico and we will be right on the beach, so we hope this is more enjoyable than indoors for our guests. While we hope to have dances and performances during events, we will be asking guests to not congregate in large groups on the dance floor. We ask that guests bring and wear their masks during the events with the exception of photographs and meals.

Travel Note

Resort Precautions

360 Clean Approach: Pools, beaches, restaurants, bars, entertainment facilities, lobbies, elevators, hallways, and other shared spaces around the resort will be cleaned hourly. Increased daily frequency of cleaning and disinfection procedures for air conditioning systems of both common areas and guest rooms. Family First: Cleaning and disinfection program for kids and teen clubs’ facilities and equipment. Diamond Clean Guest Rooms: Sanitation of all guest touchpoints in rooms, including remote controls, doorknobs, hairdryers, closet doors and drawers, thermostats, lamps, telephones, toilet flush handles, and water faucet handles. All non-essential amenities in guestrooms will be removed to minimize potential areas of infection.

Travel Note

Resort Precautions

Physical Distancing and Protection: Signage and informative messages displayed throughout common areas. Floor markers placed around common areas to indicate correct social distancing. Furniture rearranged in common areas, including restaurants, theaters, pool areas, beaches and lobbies to ensure a safe distance between guests. All indoor guest facilities will have reduced guest capacities. Hand sanitizer dispensers will be available throughout resort including at check in areas, washroom entrances, restaurant entrances, elevators, kids club, teen club and other key areas. Advanced Dining Safety: Reduced restaurant capacities and one step reservation system to ensure physical distancing guidelines are met. Removal of all unnecessary items on tables to avoid cross-contamination, elimination of physical menus and introduction of digital screens to display menu information.

Travel Note

Resort Precautions

Staff Care, Training and Awareness: Strict hygiene protocols for resort staff, including a thorough cleaning and sanitation process at the staff entrance from hands to footwear, the use of personal protective equipment (PPE) such as gloves and masks, rigorous and frequent hand cleaning and maintaining social distancing. Employees also undergo health and temperature checks to ensure daily monitoring. Safe Vacation Assurance: In accordance with international health standards including the CDC, WHO and local and national Ministries of Health, a safety-assurance team is in position to ensure the strict adherence of all guidelines and comprehensive implementation of sanitation, physical distancing, and cleaning protocols.