FAQs

Question

When should I RSVP by?

Answer

Please RSVP and reserve your room via our room block link by no later than April 9, 2023.

Question

When is the latest I can arrive to the hotel?

Answer

You should plan on arriving by Wednesday or Thursday morning at the very latest.

Question

What types of rooms are available at the Hyatt?

Answer

Please follow the link below to see a list of all room types: https://www.hyatt.com/en-US/hotel/mexico/hyatt-ziva-cancun/canif/rooms

Question

Is the Hyatt Ziva all-inclusive?

Answer

It sure is! Here's what's included: - Breakfast - Lunch - Dinner - Snacks - All day! - Room service - 24hrs! Want a quesadilla at 1 am?! Go for it. We did on our last visit. - 8 dining restaurants - 10 bars and lounges - 1 Microbrewery - Mini bar stocked daily with water, beer, soft drinks and snacks

Question

Can I stay off property?

Answer

We highly encourage everyone to stay on property so you can enjoy all of the pre and post wedding activities we have planned. If you do decide to stay off property, please note that your wedding day access will be limited to 30 minutes before the scheduled ceremony until the end of the reception. If you would like to have access to the hotel for the full day of the wedding you will need to purchase a regular hotel day pass; $160 per guest. All the offsite guests who purchase a wedding day pass must leave a credit card on file as a guarantee without exception.

Question

Are kids welcome to the reception?

Answer

Absolutely!