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November 5, 2021
Playa Del Carmen, Mexico
#LivinLaVidaLowery

Hannah & David

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FAQs

Question

Is Hotel Xcaret using new safety/ Sanitary policies due to Covid 19?

Answer

Yes! To view Hotel Xcaret sanitary policies around COVID 19, follow this address: https://www.xcaret.com/en/sanity-protocols-grupo-xcaret/

Question

Baby Sitting Services at Hotel Xcaret

Answer

Hotel Xcaret works with an external company called "Kangaroo" which is located in Playa del Carmen. They are certified in first aid and service is 24 hours every day. Cost is $15 usd per hour, two children maximum plus the cost of the babysitter transportation ( $10 usd during the day, after 22:00 pm will be $15usd). Cancellation 24 hrs before or will be a penalty of $40 usd. You can book this service when you arrive at the resort.

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