FAQs

Question

Transportation

Answer

We will be providing transportation for all of our guests. UPDATE: We are currently working with our providers, please send us your flight itinerary and we will take care of the rest!

Question

Dress Code

Answer

The ceremony and reception will be held indoors with air conditioning; however, we recommend light, breathable fabrics in consideration of the warm Riviera Maya climate. Women: Maxi or midi dresses in flowing fabrics such as linen, chiffon, or silk. Soft or bright colors are welcome. Dressy sandals or block heels are encouraged. Kindly note that we ask our female guests to avoid wearing white, ivory, or beige tones. Men: Please bring your best guayabera (long or short sleeve). You may also opt for lightweight dress pants and breathable fabrics in light, natural colors. Dress shoes or loafers are preferred.

Question

Hair & Makeup for Guests

Answer

Guests can book hair and makeup at the on-site Posh® Beauty Salon (styling, makeup, manicures, pedicures). Advance booking is recommended, especially for wedding day services. Please see the following link where you can reserve the hair & makeup appointment for the wedding day. https://hotel.hardrock.com/riviera-maya/es/posh-beauty-salon.aspx

Question

Our Favorite Restaurants

Answer

Breakfast: Toro and The Market Dinner: Frida, Umo (Adults Only), Toro, Wai (Adults Only)

Question

Childcare & Kids’ Activities

Answer

Children are welcome to our wedding! If you’d like a break, the hotel offers childcare services. Kids’ Fun: 🎨 Roxity Kids Club: arts & crafts, games, dance, treasure hunts 🏊 Pool & water play: kids’ pools, splash zones, water slides 🕹️ Adventure & indoor fun: bowling, laser tag, arcade, trampoline, climbing wall 🌟 Evening entertainment: family-friendly shows and poolside activities Fun is guaranteed for all our little rock stars!