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You may now begin booking your room up until September 1, 2025! This is considered your RSVP. See "Travel" for details.
You may now begin booking your room up until September 1, 2025! This is considered your RSVP. See "Travel" for details.

Rachel & Jake

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Q&A

Question

What airport should we fly into and how long is the shuttle ride to the resort?

Answer

The primary airport to fly into is the Cancun International Airport (CUN). The total drive should be approximately 40 minutes from the airport to Secrets Moxché Playa del Carmen.

Question

Do I need a passport to come?

Answer

Yes! A valid passport book is required for travel to Mexico and must remain valid for 6 months after your return flight.

Question

When are payments due?

Answer

The first deposit ($200 per room) is due September 1, 2025. This is considered your RSVP! The second payment is due October 1, 2025 ($600 per person). The final/third payment is due November 19, 2025 (balance to be paid).

Question

Can I change what type of room I want?

Answer

We kindly ask that you please select the room you requested previously through text due to limited availability in the room block. We have the exact number of rooms selected in each room category. The resort may charge us for any guests that are not booked through our site, so we appreciate your cooperation!

Question

What if my room isn't ready when I arrive to the resort?

Answer

Check-in is around 3 pm. Feel free to leave your luggage with the hotel crew while you explore the resort! Pack a swimsuit and sunscreen in your carry on bag and join us at the pool or grab some lunch! Enjoy yourself- this is your vacation too!

Question

What is the dress code for the wedding?

Answer

We kindly ask that you wear Cocktail Attire for the wedding—this is your time to dress up and feel fabulous! Please avoid shorts, Hawaiian shirts, flip-flops, hats, and similar casual attire.

Question

What is Secrets Moxché's dress code?

Answer

Secrets Moxché has a range of dining venues with varying dress codes. Daytime restaurants are casual—think shorts, sandals, and cover-ups. For dinner, most restaurants require casual elegance, including long pants and collared shirts for men, and stylish attire for women. Please pack accordingly to enjoy all dining options!

Question

Who is the travel agent?

Answer

We have partnered with Hola Weddings to secure our room block rates. They will also assist you with any questions, send you hints/tips about travel, and help you schedule your airport shuttle transportation. Please add hola@holaweddings.com as a contact so you receive their emails in the future. Ursula is our Group Coordinator. Her contact information is listed in the "Travel" tab!

Question

What is the temperature like in March?

Answer

Cancun has a semi-tropical climate. It has generally warm temperatures with high humidity. The average high temperature in Cancun during March is 86°F, with the average lowest temperature being low to mid 70s.

Question

Is there airport transportation?

Answer

Yes! The round-trip transportation fee has been included in your total on our booking site. We recommend sharing a van to and from the airport with others in our group that are arriving/leaving around the same time as you. More details on this to come!

For all the days along the way
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