Before you go!
If you have not already, download the Excellence Collection App!
Here you will find everything from menus to the live rotating open restaurants, their restaurant dress codes, daily activities, night life, pillow menus (yes, pillow menus) and so much more!
Ensure you have your passport (please remember that your passport can not be within 180 days of expiring upon arrival or you will be unable to enter Mexico).
Download “WhatsApp” to communicate over Wifi on your phone while at the resort. https://www.whatsapp.com/download/
Once you board the plane, turn your phone to Wifi only (turn off cellular so you won’t gather cellular roaming charges). The resort has free Wifi and with WhatsApp you can call and text for free over the resort Wifi.