FAQs

Question

PVR Airport Arrival Tips

Answer

When you land, there are two checkpoints to pass through customs—move quickly to avoid traffic jams. IMPORTANT: After customs, you will encounter people trying to sell timeshares. They can be very persuasive, but many tourists leave disappointed by their offers. We strongly recommend that you keep walking and head straight to the exit. Just outside the main doors, you'll find a bar where you can relax with a cold beer or margarita while you wait for your transportation. CHEERIO! Here’s a map to help you navigate the airport: https://vallartaincentives.com/wp-content/uploads/2015/11/Airport-Map-VTI-6-1.jpeg

Question

Transportation from/to the aiport?

Answer

Airport Transportation for Playa Fiesta Guests: If you're staying at Playa Fiesta and arriving on March 26th on the 1:53 pm or 3:34 pm flight, we've arranged a large Sprinter van to take you to the hotel. The driver will be waiting outside the airport with a sign that says "Jessica and Deva's Wedding" and is from a company called Vallarta Transfers and Incentives. If you're arriving on a different flight and would like to book transportation with the same company, their contact information is below: Vallarta Transfers and Incentives ✉️ info@vallartaincentives.com Taxis: If you prefer to take a taxi, head to the authorized taxi stand located to the right outside the airport. They will provide you with a flat rate to the hotel and let you know which zone to wait in for your taxi. Be sure to show your ticket to the taxi service staff to confirm you're in the correct section. When you're ready to return to the airport, it’s easy to catch a taxi from any hotel. Note from Playa Fiesta: Playa Fiesta does not provide transportation but recommends Superior Tours for pickups from the airport to Playa Fiesta, regardless of group size. However, they only offer return transfers to the airport for groups of six or more. When booking, mention that you are staying at Playa Fiesta to receive the correct rate. Contact Person: Astrid ✉️ transportation@superiortoursvallarta.com

Question

Flight Information

Answer

Once you have booked your flight please let us know your flight arrival and departure information (arrival and departure date & time) so we can share this information with the hotel for them to prepare for group arrivals/departures.

Question

Passports

Answer

Just a kind reminder that you will need a passport, so if you don’t have a valid one please get it done ASAP.

Question

Payment and Credit Cards

Answer

Playa Fiesta accepts MasterCard and Visa. Guests sharing a room can split their bill when they checkout if they wish.

Question

Cell phones/Wi-Fi

Answer

Check your wireless plan before you head down to see what your plan has you set up for. The wedding hotel (and most restaurants) offer Wi-Fi.

Question

Dietary Restrictions

Answer

If you have any dietary restrictions (ex: vegetarian, vegan, lactose intolerant, etc.) please let us know. The venue is able to accommodate and we want to make sure we have something that you are able to eat!

Question

Electrical outlets

Answer

Mexico has the same electrical outlets as the United States and Canada. No adapters are needed.

Question

Can we get our wedding clothes pressed?

Answer

Playa Fiesta has a steamer that stays in the wedding suite and couples/bridal party use it each week. They don’t suggest sending out clothing for the wedding only because it may not make it back in time and sadly the dry cleaners/pressing/steaming services in Puerto Vallarta aren’t very good. They don’t really have anyone at the hotel that is comfortable pressing such important pieces of clothing so they provide the steamer and you guys are are welcome to use it anytime. Also, there are irons & ironing boards in each room.

Question

Do I need to bring a hair dryer?

Answer

There are hair dryers in each room.

Question

Are kids invited?

Answer

We love all your kids, but unfortunately, we have very limited space to accommodate them at our venue. We can only include children under the age of 2 and our close family. We are happy to help you think through childcare options, so please don't hesitate to reach out to us if we can help in anyway.