FAQs

Question

What if I’m traveling with children?

Answer

Dreams Jade is a family friendly resort with the kids explorer and teen club offering activities for kids. There are also family activities to do together, as well as child care options. Here are a few things to note: 1. All people, regardless of age, require a passport. 2. Children 0-2 do not count as additional guests, but they will need to be listed on your room reservation. While booking you can pay a deposit for your child that goes towards the total, or you can email guest services <guestservices@destify.com> to have the deposit waived for children 0-2. 3. Childcare is available at the resort for an additional cost. For older children there are also children and teens areas. 4. During the wedding, we ask that you make accommodations for children 3+. We understand that you may want to keep babies close by, so we ask that if the baby becomes fussy during the ceremony you step out momentarily.

Question

What dates should I book?

Answer

We recommend our guests arrive on Friday, April 30th and stay through the weekend. Wedding festivities will be Saturday evening, but we hope you can stay long enough to enjoy some R&R at the resort!

Question

What activities are there?

Answer

At the resort there are plenty of family friendly activities to do. Check out their website: https://www.hyattinclusivecollection.com/en/resorts-hotels/dreams/mexico/jade-resort-spa/activities. Off-site there are excursions you might love! Some can be found with the link below, but also check out other tour groups like Amstar, XPO, and Key Tours. https://www.amstardmc.com/en/excursion/cancun/?affiliate_id=ba73448f8e2d6c409ab4fa16a978c6fe&utm_source=amrcollection.com&utm_medium=referral&utm_campaign=tours&utm_content=en/resorts-hotels/dreams/mexico/jade-resort-spa/activities