FAQs

Question

How do I get to Playa del Carmen, Mexico?

Answer

There are two ways to reach Playa del Carmen, Mexico: 1. Cab or shuttle from the Cancun Airport to Playa del Carmen: Ground transportation to Playa from Cancun takes about 45-60 mins. Some hotels and resorts may offer shuttle services from to and from the Cancun Airport. Please contact your respective hotel/resort for further information. 2. Fly into Cozumel and Take the Public Ferry: Please see our Travel & Accomodations page for contact information for the Ultramar Public Ferry. You will need to take a quick cab ride from the Cozumel Airport over to the public ferry. The ferry takes about an hour.

Question

Will I need a passport to go to Playa del Carmen, Mexico?

Answer

YES. Please plan in advance as the passport process takes time. Please visit the government website for further information on applying or renewing your passport. https://travel.state.gov/content/travel/en/passports.html

Question

What will the weather be like?

Answer

Average temperatures in Playa in October: High 86° / Low 75° It rains approximately 11 out of 31 days during the month of October.

Question

What should I pack?

Answer

Passport, sunglasses, sun screen, mosquito repellent, sandals, swim wear, SNORKEL GEAR (we suggest ordering a snorkel vest, snorkel mask, and a rash guard), water shoes (there may be seaweed in the water), waterproof phone case or pouch, portable phone charger, weather appropriate clothing, something nice to wear to the ceremony, another nice outfit if planning to go out for a night on the town in Playa del Carmen, a hat with a brim, a small backpack or fanny pack, hiking boots, sneakers, a light weight long-sleeved shirt (if planning on visiting Mayan Temples in the jungle), a handkerchief (if planning on visiting Mayan Temples in the jungle)

Question

Is Playa del Carmen safe?

Answer

The area that the resorts are in is very safe. It has a beautiful recently renovated shopping center in the heart of Playa del Carmen where the resorts are located. Please exercise appropriate precautions as you would when staying in any foreign country.

Question

Are there Mayan Temples near by?

Answer

Yes! It is easy to walk into the town of Playa del Carmen and find a tour company advertising low rates to go to MANY different Mayan Ruin sites. Ruin sites are within 1-4 hours travel time from Playa del Carmen. Here's a list of some of our top picks: 1. Tulum • 45 mins • Beautiful views out to the ocean • You can swim in the ocean • No pyramids to climb 2. Chichen Itza • 2.5 hours • Crowded • Considered one of the wonders of the world • You cannot climb the pyramids 3. Coba (We plan to visit this site on our trip. If you are interested, let's go together) • 45 mins • You CAN climb the pyramids • Ixmoja, the tallest pyramid is 138 ft in height, making it the second tallest Mayan pyramid by only 10 ft! 4. Ek Balam • 2.5 hours • Not Crowded • Can climb pyramids • Off-the-beaten-track, but gloriously preserved 5. Uxmal • 4 hours • You can climb the pyramids • One of the most beautiful ruin sites we have personally ever visited • There is a delicious restaurant on premises

Question

What kind of currency should I bring?

Answer

We suggest bringing both a credit card and US dollar cash. Most places accept US dollar cash. You can also covert US dollars to Pesos. If planning to shop at the markets in Playa del Carmen, please be sure to bring cash to use or exchange.

Question

Is there good shopping in Playa del Carmen?

Answer

YES! If you like shopping, we suggest bringing extra canvas bags to take home treasures. Playa del Carmen and the surrounding area are packed with marketplaces to shop at for souvenirs including authentic purses, leather, ceramics, tequila, apparel, jewelry, silver, fire opals, and much more!