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Ciana & Jalen

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FAQs

Question

How do I book my room reservation? And do I have to do it through the link?

Answer

To book your room reservation, please go to the Travel page on our wedding website. There you will find a link to reserve your room under our wedding block. It is very important to book your room through the link to make sure you are a part of our wedding block so you can attend the wedding.

Question

What documentation do I need to travel to Mexico?

Answer

In order to travel to Mexico, you need your passport and you will fill out an immigration form. Refer to the Travel page of our wedding website for details.

Question

Is there a dress code?

Answer

The wedding ceremony will take place on the beach if weather permits so just dress comfortably for a summer wedding. Free flowing breathable wear should work!

Question

How do I get to the resort?

Answer

Please refer to the Travel section of our website. For stays of 4+ nights there is a complimentary resort shuttle. For stays less than 4 days, you can still book the resort shuttle. There will just be a fee.

Question

Does everyone in the resort room need to be registered to the room?

Answer

Yes, anyone planning on staying in one of the rooms at the resort need to have their name on the room reservation as it appears on their passport.

Question

How many people can stay in a room?

Answer

It depends on the type of room you book but the standard size rooms can have up to 4 people per room. After the first 2 adults, there would be an additional $147 a night for the additional guests in the room (this does not apply to minors).

Question

I have questions that arent on the FAQ page.

Answer

You can text the number from the wedding invite and our wonderful wedding planner, Charlese, can help you out.

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