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FAQs

For additional questions or concerns please reach out to Pamela or Janessa
Question

Where should I fly in?

Answer

We recommend flying into Punta Cana International Airport

Question

What are the requirements to travel to Punta Cana?

Answer

To enter Punta Cana, most tourists only need a valid passport. In addition, all travelers must complete a digital entry and exit form, known as an e-Ticket, prior to arrival. Please reach out for any assistance needed to complete the entry and exit forms.

Question

Where can I book Reservation?

Answer

Please see our Travel page for detailed information! Reach out to Barceló Hotels & Resorts Tel.: 829-956-5452 E-mail: sac9.op4@barcelo.com We recommend calling to book the reservation and asking for Brian Ramirez **Note you will need to provide the Bride and Grooms name and Visa or MasterCard**

Question

What is the deposit to reserve a room

Answer

At the time of booking your stay, you only need to provide the payment details. A deposit is not necessary. Payment will be processed at the time of check in using the card that was provided initially. Last minute cancellations will incur a one night charge, if you need to cancel the reservation please reach out to Leila or Chris for additional help

Question

Can I stay longer or arrive earlier?

Answer

YES! However to secure the rates provided a minimum 3 night stay is required.

Question

What does All Inclusive include?

Answer

This includes the room stay, food and drink package. For a in depth look at the services provided please check out the link https://www.barcelo.com/en-us/barcelo-bavaro-palace/all-inclusive/#tab-item_1

Question

What does the premium package inlcude?

Answer

This includes access to all restaurants, express check-in and more! For full details please see link https://www.barcelo.com/en-us/barcelo-bavaro-palace/premium-level/ We highly recommend upgrading your reservation to Premium, please note that there is less availability for these rooms and recommend booking them as early as possible

Question

Do I have a Plus One?

Answer

Your individual RSVP will indicate if a plus one was allotted, please note that the ceremony and reception is limited to a certain guest count

Question

How should checks be addressed

Answer

If you plan to provide a check as a wedding gift, please address it to either Christopher Perez or Leila Vargas

Question

Is the wedding indoors or outdoors?

Answer

Weather permitting, the ceremony and cocktail hour will take place outdoors on a rooftop lounge and the reception will be help indoors in a ballroom on the lower floor across the ballroom.