FAQs

Question

When and where is the wedding?

Answer

Saturday, May 28th, 2022 at Mahekal Beach Resort in Playa del Carmen, Mexico. The wedding party should try to arrive Thursday, if possible.

Question

When should I book my stay?

Answer

Our group rates are good until April 26th, 2022, but we recommend booking sooner than later. If you would like to upgrade your room, you should book as soon as possible to ensure the room category you want is available. We have only blocked Garden View rooms, so if you wait too long to book, this may be the only room category available. Our special group rate can be applied to any nights of your stay at Mahekal between May 24th-31st, 2022.

Question

How do I book my room?

Answer

You can book a Garden View room directly through this link: https://reservations.travelclick.com/85296?groupID=3273077 If you would like to upgrade to a non-standard room you can contact the reservation supervisor Alejandra Valdez at reservations@mahekalplaya.com or call 1 (877) 235-4452 It's important that you book your room through this link or reference on the phone that you're booking for the DeSalvo Horn Wedding to be included as a guest and for your room to count towards the number we have set aside for the wedding. If you choose to stay somewhere else please let us know as soon as possible. Note that we're required to pay for any unused rooms that we've blocked, so please stay at the resort if you can. See our 'Travel & Resort Details' page for more information.

Question

What are the COVID requirements?

Answer

As of December 2021: U.S. citizens are not required to show proof of vaccination to enter Mexico or return to the U.S. Mexico does not require COVID testing or vaccination before arrival. You will be required to fill out a customs declaration form upon arrival in Mexico. Be sure to keep the part of the form they hand back to you, as you'll need it when you fly home. All U.S. citizens above 2 years of age will be required to show a negative COVID test taken within one day of departure to the U.S. The airport/airlines will verify negative COVID-19 test results. You will also be required to fill out some COVID-related forms at the airport before you'll be allowed through security. The resort will provide COVID testing on-property at no cost to guests staying three nights or longer who are traveling to the U.S. See the resort's full Health & Safety information here: https://www.mahekalbeachresort.com/health-and-safety

Question

Should I get travel insurance?

Answer

A policy that includes coverage for trip cancellation, trip interruption, travel delays, and medical expenses and medical evacuation (including COVID-related expenses) isn't a bad idea. The price depends on the length of your trip, the ages of the travelers and the total cost. World Nomads offers low-cost insurance, but note that the Standard plan only covers up to $2,500 for trip cancellation. Check out Forbes' list of the best travel insurance plans or compare other plans on sites like SquareMouth and AARDY. Some credit cards offer travel insurance benefits if the trip if booked on that card. Check your card benefits for details.

Question

How do I get to the resort?

Answer

VIA CANCUN Fly into Cancun (CUN) and take a car service directly to the resort from the airport. The ride takes about 45 minutes and a private service will usually cost between $60-80 USD for up to 9 people one way. We recommend using First Choice VIP https://www.firstchoicevip.biz/. There is also a public bus, Ado Bus, from the airport to downtown Playa (https://www.cancunairport.com/public-buses.html) for around $13 USD one way. You'll need to take a 10 minute taxi ride to the resort from the Playa bus terminal. The terminal is in a tourist plaza, so taxis should be easy to find. They take pesos and cost around $50 MXN (>$5 USD). VIA COZUMEL Fly into Cozumel (CZM) and take the Ultramar Ferry (https://www.ultramarferry.com/en) across to Playa. The ferry costs $25 round trip and takes about 45 minutes. You'll need to take taxis from the CZM airport to the ferry and from the ferry to the resort. Unless the flight to Cozumel is significantly cheaper, we recommend flying into Cancun.

Question

How early should I get to the airport when flying home?

Answer

You should plan to arrive at the Cancun airport a full three hours before your departure time. The airport is often very crowded. Checking your luggage, filling out the required COVID paperwork (if still applicable), and getting through security can take a long time if the airport is at its busiest. Cozumel airport is smaller and less busy.

Question

Mahekal Beach Resort FAQs

Answer

For answers to questions about Mahekal health and safety practices, food and beverages, accommodations, activities, and guest services, see the resort's FAQ page: https://www.mahekalbeachresort.com/faqs

Question

What does the Mahekal all-inclusive package include?

Answer

See: https://www.mahekalbeachresort.com/all-inclusive-package

Question

How much do drinks cost at Mahekal?

Answer

Drinks cost around $180 MXN ($8-9 USD). The resort prefers them to be charged to your room, but cash and cards are also accepted. During Happy Hour (5-6pm daily), drinks are buy one, get one free.

Question

What is the weather like?

Answer

The Riviera Maya is a stretch of Carribbean coastline in the northeastern Yucatan Peninsula. In May, the temperatures range from 80-90 F and the humidity is generally high. In other words, it's hot and the sun is strong during the morning and afternoon. The nights generally cool off and are very comfortable. It does rain, but it's often short-lived and infrequent.

Question

What currency do I need?

Answer

Most places accept credit cards but there are lots of smaller shops and food stands that are cash only. Some places may accept USD but we recommend just getting pesos from an ATM. Most supermarkets or plazas will have an ATM that let you take out pesos with your debit card. Make sure you have travel notifications set up so your bank doesn't decline transactions. (And be sure to remove your debit card from the machine when you're done!) You can see the USD to MXN exchange rate here: https://www.bloomberg.com/quote/USDMXN:CUR

Question

Is Mexico dangerous?

Answer

No, the Riviera Maya it is not any more dangerous than U.S. cities. You'll find that Mexico is generally a very safe place and most people are nicer than your average New Yorker. Keep your wits about you like you would for any other trip to another country and don't flaunt your money or valuables in public.

Question

What's the time zone?

Answer

Playa del Carmen is on Eastern Standard Time (EST) but does not observe Daylight Savings. Since the wedding is in May, we will be one hour behind EST.