FAQs

Question

I need help! Who do I contact?

Answer

For any issues/questions, please reach out to our wedding planner Tina via text message at (704) 492-9975.

Question

How do I book my room/travel?

Answer

All the details you need for booking accommodations and travel arrangements are conveniently located in our Travel section. Simply click on the Travel tab to access the exclusive group rate link for our wedding hotel block and find everything you need to plan your stay.

Question

Is the Resort All Inclusive?

Answer

The resort is not all inclusive but has a range of food options for everyone's taste and budget. You're also more than welcome to leave the resort to explore local cuisine! Check out the link below to see all of their dining options. https://www.wyndhamriomar.com/dining

Question

What is included in the Resort Fee?

Answer

The Resort Fee is subject to tax which is currently 11% and includes: -Long-distance phone access (toll-free, credit card & collect calls) -Unlimited local calls (town of Rio Grande only) -Internal Resort shuttle transportation -Unlimited use of Fitness Center -Daily local English newspaper -Use of in-room safe -Unlimited driving range golf balls -Recreational Amenities, Daily Guest Activities -Beach & Pool Towels, Lounge Chairs and Umbrellas -Beach Attendant Service -2 Complimentary Bottled Waters in Room with Daily Replenishment -In-Room Puerto Rican Coffee and Tea Presentation -Luggage Storage for Early Arrivals or Late Departures -Use of Computers for Printing Boarding Passes -Group will receive a 10% discount for Golf Play, Tennis Play, and Spa Services -WIFI in all rooms and common areas

Question

May I bring a plus one?

Answer

Others are more than welcome to join you on your trip to La Isla Del Encanto. However, please check your RSVP options to confirm if they are welcome at the Wedding events occurring throughout the weekend and our Ceremony and Reception on our big day.

Question

Are kids welcome?

Answer

Children are more than welcome to join you on your trip to La Isla Del Encanto. However, please check your RSVP options to confirm if they are welcome at the Wedding events occurring throughout the weekend and our Ceremony and Reception on our big day.

Question

What is beach semi-formal?

Answer

Beach Semi-Formal attire strikes a balance between elegance and comfort, perfect for a seaside celebration: For Women: Opt for a stylish dress, suit, formal romper, or jumpsuit. Prints are welcome, with tea-length or maxi dresses particularly suited to a beach setting. Complete your look with dressy sandals, chunky heels, or wedges. Please avoid casual shorts and flip-flops. For Men: While a jacket isn't mandatory, a breathable sport coat or unique blazer adds a refined touch. Prints can add personality to your outfit. Choose closed-toe shoes like loafers or deck shoes. Steer clear of jean shorts, t-shirts, tank tops, and flip-flops.

Question

Is the wedding indoors or outdoors?

Answer

Weather permitting, all wedding events will all take place outdoors. Please plan accordingly.

Question

Will we be able to take photos and videos during the ceremony?

Answer

There will be allotted times when pictures and videos may be taken. However, the Ceremony itself will be an unplugged event. Please be prepared to keep all cameras, phones, etc. away during that time. Additional guidance will be provided the day of!

Question

What if I have dietary restrictions?

Answer

Please indicate any dietary restrictions on your RSVP.

Question

Is there a gift registry?

Answer

Please see the registry tab. There is an option to contribute to the honeymoon fund. However, we are not in need of any certain item. Having our loved ones travel to celebrate our special day is gift enough!