FAQs

Question

When are reservations due? Full payment?

Answer

Reservations are due by June 1, 2024. Full payment is due June 17, 2024.

Question

Do I have to put down any money to make a reservation?

Answer

Yes, a $100 non-refundable deposit is required to reserve your room.

Question

Is there a minimum night stay?

Answer

Yes, there is a 3 night minimum stay.

Question

Can I book a room at the resort via a different website (i.e. directly with Secrets, Expedia, etc.)?

Answer

No, you need to book your room through the block we've reserved to be included in our wedding count.

Question

What if I find a cheaper room vs. your room block on another website?

Answer

Please see the Price Matching section of our booking website.

Question

Why are Junior Suite Ocean View Rooms the only ones available within the room block?

Answer

Junior Suite Ocean View Rooms were the cheapest available option for our guests that were available for a room block. If you would like to request an upgraded room, please reach out to our travel agents at info@beallinclusive.net.

Question

How do I make payments on my reservation?

Answer

Please head back to our booking website and submit your payments to Be All Inclusive.

Question

Why am I making payments to Be All Inclusive and not directly to Secrets Resort?

Answer

Be All Inclusive is scheduling all of the room blocks and will be transferring your money directly to the resort once full payment is received.

Question

Can I later change the name(s) on my reservation?

Answer

Yes, name changes provided in writing to info@beallinclusive.net will be accepted up to 30 days prior to departure. A $50 per person fee will be charged per person.

Question

Can I bring my kid(s)?

Answer

Unfortunately not. Secrets Playa Mujeres is an adults-only resort.

Question

Can I stay at a different resort?

Answer

Not recommended. If you choose to stay at a different resort, each guest will have to pay a $200 guest pass fee to attend our wedding. Transportation to and from resorts will also be your responsibility to schedule and pay for.

Question

Should I get you a gift?

Answer

Please, do not! Your presence at our wedding is the biggest present you could give us and we sincerely appreciate the expenses you're incurring already. We will be creating a small registry for friends and family who have asked and are feeling especially generous, but again, we only expect for you to bring yourselves and get ready to party with us in paradise :) (If you do get us a gift, we kindly ask that you have it shipped to our home. Please do not bring gifts with you to Mexico.)

Question

Can I bring a friend/+1?

Answer

Only if you get approval from Chris or Baley so we can ensure we don't go over our venue's headcount.

Question

What if I cannot make it to the wedding?

Answer

You will be missed, but we completely understand! Please go ahead and RSVP "No" so that we can plan accordingly and avoid sending you further reminders/notices.

Question

Can I book a room after June 1, 2024?

Answer

Any un-reserved rooms in our block will be released June 1, 2024. After this, there is no guarantee that the resort will have available rooms for you, nor our locked in rates. Please reach out to our travel agents at info@beallinclusive.net if you need to information on booking a room after the deadline so they can ensure you're getting the best price and included in our wedding count.