FAQs

Question

Wasn't the wedding July 10, 2020?

Answer

Yes, our special day was July 10th yet due to the Pandemic & concern over your health we have postponed until July 30, 2021.

Question

Are you registered? Where?

Answer

Under the "Registry" tab are the registry lists/links for: - Zola - Amazon - Bed Bath & Beyond - Macy’s - Target

Question

Is there a dress code?

Answer

Ashlye + Roberto can't be the only ones dressed up, which is why we are setting this to a Resort Formal Dress Code. Time to break out those cocktail/floor length dresses ladies and nice suits/tux for the men.

Question

Are kids invited?

Answer

We love your kids—we really do, but we want our wedding to be your night off! The resort is family friendly & babysitter services are available! *Bonus Perk there is a Kidz Club for ages 2-12 & the Moods Lounge for ages 13-17*

Question

Do I have to stay at the Hyatt Ziva Resort?

Answer

No, you do not have to book but we would hate for you to miss out on the fun! (Helpful Note: If you are not staying at the resort then a $150USD Guest day pass will need to be purchased).

Question

Is there a room block or discount?

Answer

Yes, we have taken the stress out of looking for room rate and / or airfare with providing a Travel Coordinator! This website will provide you access: http://www.cvent.com/events Code: NBNXRVTMTJG

Question

Will transportation be provided?

Answer

- Yes, a shuttle will be provided to the ceremony - Uber is available in the area. There will be access to shuttle vans for an additional fee.

Question

What is the currency in México?

Answer

Mexican Peso ($MXN) You can get great conversion rates of US money via your bank, Travelex, AAA or use an ATM in México!

Question

Will there be a language barrier?

Answer

We hope not!! The staff at the resort are able to speak in Spanish & English! The ceremony & reception will also be hosted in Spanish & English so that nobody is left out!

Question

What is included in "All-Inclusive"?

Answer

Awesome questions & here are the things included: - Food, Room, Taxes, Tips, Gratuity, Room Service, Mini Bar, Drinks (alcoholic & non-alcoholic) - Kidz Place, WiFi, Fitness Classes, Water Sports/Activities, & Restaurants.