FAQs

Question

When should I RSVP by?

Answer

September 25th, at the latest.

Question

Are kids welcome?

Answer

If you are traveling from abroad with your kids, let us know so we can accommodate them.

Question

How far in advance should I book flights and accommodations?

Answer

December is one of the busiest months of the year in Medellín due to the holidays, festivals, and warm weather. We highly recommend booking your flights, hotels, and transportation as early as possible—ideally 3 to 6 months in advance. Prices tend to rise quickly, and the best hotels and Airbnb options in popular areas like El Poblado and Laureles fill up fast.

Question

Do you have a recommended travel agency?

Answer

Yes - Feel free to contact María Inés Gómez Reyes from Aviatur.

Question

Do you have a recommended local guide in Medellín?

Answer

Yes - We highly recommend Liliana Monroy (https://www.tourwithliliana.com/) She speaks Spanish, English and Italian.

Question

How to get around in Medellín?

Answer

🚇 Metro Medellín is the only city in Colombia with a metro system. Clean, fast, and reliable, the metro is a great way to move across town. The main Lines A and B connect the north and south of the city. You can also access cable cars (Metrocable) from certain stations to reach the hills and enjoy panoramic views. Buy a Cívica card or single-use tickets at the station. Great for visiting: Comuna 13, Parque Arví, and city center attractions. 🚖 Taxis Taxis are widely available and generally safe. You can hail one on the street or book through an app. Use apps like Cabify, EasyTaxi, or InDriver for more transparency. Most taxis don’t take cards, so have some cash (Colombian pesos) on hand. 🚗 Ride-Sharing Apps Apps like Uber, Didi, and InDriver work well in Medellín. While technically not “legal,” they are widely used by locals and travelers alike. Fares are usually fair and routes are trackable. Great for evenings out or when you want a more direct ride.

Question

What’s the Weather Like in Medellín in December?

Answer

Medellín is famously known as “The City of Eternal Spring”, and December is one of the best months to visit. You can expect pleasant daytime temperatures between 72–82°F (22–28°C), with cooler evenings that are perfect for outdoor dinners or strolls. While December is generally drier than other months, it's still a good idea to bring a light rain jacket or umbrella, as short afternoon showers can occasionally occur. If you're planning to visit other towns or cities during your trip, we recommend checking the local weather before you go. Colombia has many different climates depending on altitude and region, so the weather can be very different from Medellín—even if the destination is just a couple of hours away!

Question

What’s the local currency?

Answer

Colombia uses the Colombian peso (COP). Prices are shown with lots of zeros, so don’t worry—it’s normal! As of now (approximate rates): $1 USD ≈ 4,000 COP €1 EUR ≈ 4,400 COP

Question

Should I bring cash or cards?

Answer

We recommend bringing both. Credit and debit cards (Visa and Mastercard are the most widely accepted) work well in restaurants, hotels, and stores. That said, many small vendors, taxis, and local cafés only accept cash, so it’s good to have pesos on hand.

Question

Can I withdraw money in Medellín?

Answer

Yes! ATMs (cajeros automáticos) are easy to find in malls, supermarkets, and banks. Most accept international cards, though some charge a small fee. Notify your bank before traveling to avoid blocks.

Question

Where can I exchange currency?

Answer

You can exchange money at: The airport (quick and convenient, but rates may be less favorable) Casas de cambio (money exchange offices) in malls like Santa Fe, Oviedo, or El Tesoro Major hotels (convenient, but rates may vary) Avoid street exchange vendors.

Question

Is Medellín a safe city to visit?

Answer

Yes—Medellín has transformed dramatically over the past two decades and is now one of Colombia’s most innovative and welcoming cities. While it's important to stay alert, especially in unfamiliar areas, most travelers have a safe and positive experience. During the day, areas like El Poblado, Laureles, Envigado, and the city center are safe to explore. At night, it's best to stick to well-lit areas and use ride apps or taxis rather than walking long distances.

Question

What personal safety tips should I follow while exploring the city?

Answer

As with any large city, it’s smart to take basic precautions. Carry a crossbody bag or zippered backpack, avoid showing valuables (like jewelry or large cameras), and only carry the cash you need for the day. Keep phones secure and avoid using them too openly in crowded places. Most people use their phones for photos or maps without issue—just stay aware of your surroundings. We also recommend leaving your passport in the hotel safe and carrying a copy instead.

Question

Is there an emergency number in Medellín?

Answer

Yes! The national emergency number in Colombia is 123—it works just like 911 in other countries. You can call 123 from any phone (mobile or landline) for police, medical, or fire emergencies. Operators usually speak Spanish, so if you don’t speak the language, try to stay calm and provide clear keywords like "ambulancia" (ambulance), "policía" (police), or "fuego/incendio" (fire). For non-life-threatening issues or if you feel uncomfortable, we recommend contacting your hotel, host, or a local guide—they’ll know exactly how to help.

Question

Are there good hospitals in Medellín?

Answer

Yes—Medellín has an excellent reputation for high-quality medical care and modern hospitals. If you need non-life-threatening care (such as a check-up, mild illness, or minor injury), we recommend: ➡️ Clínica El Rosario (El Poblado) This private clinic is clean, professional, and friendly to international visitors. Many staff members speak basic English, and they’re used to treating travelers. It's conveniently located in the El Poblado area. For serious or emergency medical situations, we recommend: ➡️ Hospital Pablo Tobón Uribe (HPTU) This is one of the top-tier hospitals in Medellín and is known for its excellent emergency care and advanced medical facilities.

Question

How do I need to get a visa to Colombia?

Answer

Most visitors don’t need a visa for short stays in Colombia, but it depends on your nationality—please check your status on the nearest Colombian Consulate or the Ministry of Foreign Affairs website. If you do need a tourist visa, contact us and our travel agent, María Inés, and we’ll provide an official invitation letter and any details you need. Make sure your passport is valid for at least six months beyond your travel dates, and apply early; your consulate will list the exact documents (e.g., passport copy, itinerary, proof of funds/accommodation).