Hotel
When you arrive make sure to let them know that you are staying at Fuego and they will escort you to the Fuego Lobby. You do not need to wait in line in the main lobby.
Shuttle
September 17, 2020 1:00 am - 12:00 pm
The shuttles for Hotel Xcaret run 24hrs. Upon arrival, walk outside and you will see the Xcaret staff with pink shirts.
Flight
When you get there, there' s going to be some paperwork that needs to be filled out. (Make sure to bring a pen) There will be a shuttle bus waiting outside. They run every 30 minutes, walk all the way outside of the airport. Do not stop and talk to any of the sales people with booths as they will not be able to help you. The Hotel Xcaret staff will be outside waiting for your arrival.
Travel Note
Please make sure to get your passports in time and keep in mind these processing times Routine 6-8 Weeks Expedited 2-3 Weeks (additional fee) Agency or Center* 8 Business Days or Less (additional fee)