Loading
Loading
Loading
Loading
Loading
Loading
November 6, 2021
Ocho Rios, Jamaica

Emma & Zach

    Home
    FAQs
Left garlandRight garland

FAQs

Don't see your question below? Check out the resorts FAQ's. https://www.sandals.com/faqs/
Question

Do I have to pay everything in full?

Answer

No you do not. The resort will allow you to make payments on your room!

Question

When can I book my flight?

Answer

Airlines only start booking 1 year before!

Question

Can I bring my child?

Answer

No, sorry. We love your kiddos but the resort is 18 and over.

Question

What’s included in my stay?

Answer

The amount is for 2 people and all food, alcohol, tips, and taxes are included! Any extra excursions will be on you!

Question

Can I get a refund if something happens?

Answer

You sure can, 60 days and before you can get a full refund!

Question

What if there’s a hurricane?

Answer

The resort will give you the option to purchase insurance in the event of a natural disaster or something like that.

Question

Do I need a passport?

Answer

Yes you do. They won’t let you leave the state without it :)

Question

Can I visit the other resorts in Jamaica?

Answer

Absolutely! The resort offers shuttles for you to go to all other resorts on the island but you have to sleep at your booked resort.

Question

What's the dress code for restaurants at night?

Answer

You can double check with each restaurant on the website. Link is https://www.sandals.com/ochi/restaurants/

Question

What's the temperature going to be like?

Answer

Daytime average: 82°F. Nighttime average: 72°F.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms