FAQs
Question
Dress Code??
Answer
WEDDING: Bold with Colors! The Dress code for the wedding is Formal. For men, tuxedo, or dress suit/ tie/bow tie. For women, an evening gown or long elevated cocktail dress, (midi length or longer) are great options. Please avoid beach casual attire such as maxi dress/ jeans, for the WEDDING CEREMONY. NOTE: The wedding & Reception will both be outdoors, light comfortable fabrics!
Question
Traveler Requirements
Answer
Entry Requirements for Mexico: A valid passport with at least 6 months of validity remaining. A Tourist Card which is digital, you can complete online with either link, you can complete this day before travel. https://www.mexicotouristcard.com/ https://www.inm.gob.mx/fmme/publico/en/solicitud.html A VISA IS NOT REQUIRED Maximum Amount of Cash $10k
Question
Cancun Airport Transportation
Answer
You have the option to add on shared or private transportation during the booking process. If you would Like to book your own airport transportation that is fine also, you can ask our wedding advisor for transportation companies available at Cancun airport.
Question
Contacts
Answer
For questions related to the Wedding itself-READ THE WEBSITE. Most questions are covered on the website. Email- Thecarters725@gmail.com
Question
Rsvp Deadline / Booking Deadline
Answer
Please RSVP by June 25, 2025. This helps us finalize guest count and make appropriate arrangements. As this is a destination wedding, we will need extra coordination time. Booking Deadline on our wedding portal is JUNE 18, 2026
Question
Is the wedding indoors or outdoors?
Answer
The wedding and reception will both be outdoors.
Question
What Resort Property should I book on?
Answer
If you are an adult traveling WITHOUT kids the preferred side is TRS Coral. Traveling with child then Select the Family Selection room, as that also gives you access to the entire resort, including adults only side. Main side Grand Palladium Costa Mujeres- this side is open to adults & families, BUT you do not have access to go on Adult side or adult only restaurants.
Question
Are Properties connected?
Answer
YES, its all 1 property with 3 different booking sections.
Question
Childcare if needed
Answer
For adults traveling with kids, the resort has 3 different kids clubs separated by age group in the event you wanted to have an adults only dinner or pool time.
