I came home due to a injury from working on the ship as a engineer for the Navy. Everyone that knows me, knows that I can’t sit still. I returned back to Chick-Fil-A to work during my leave. I went up there on my day off to have lunch and that’s when I saw her. She was at the far register, I was sitting at the high top with my view in direction towards her. I had noticed she wasn’t using proper CORE 4 (not smiling). As a supervisor I stood in line to confront her about not smiling. Once I reached the register, I received a stunning smile that I didn’t notice she gave anyone else. I then proceeded to ask where was that smile for everyone else?, she replied with, “it’s selective”. I then made sure to compliment her smile and coached her on the proper CORE 4. She was very confused as she didn’t know that I was her boss, she thought I was just a guest.

At this time I was very new to my new job at Chick-fil-A, trying to remember everything I learned as well as trying not to mess anything up. One day I had this guest walk up to my register upon greeting him he complimented me on my smile. He then asked me why I wasn’t smiling and how I needed to “be better” basically. At first it caught me off guard as this random person was telling me how to do my job. He then proceeded to tell me who he was and that he was my boss, yikes. He then told me how all his food was taken care of. At this point I’m like who does this guy think he is?, telling me how to do my job and to give him free food. I wasn’t trying to get fired after a couple weeks, no sir! As we all know in the 21st century social media has become a way of connecting. He added me as a friend on Facebook which was followed by a direct message. This message continued to give me a hard time about smiling followed by a compliment that included “beautiful contagious smile”. After this I knew he was going to be trouble.