FAQs

Question

What airport do we fly into and do I need a passport?

Answer

Cancun Then you will need to get transportation to the resort (about 35-40 minute ride) *Book your Free shuttle using your confirmation email and flight information* Yes a passport is needed.

Question

What's the dress code?

Answer

Beach formal; Resort chic (The ceremony and cocktail party are on the beach, reception is in the Poseidon crystal ballroom at the resort) If it helps, the groomsmen are wearing linen "suits", no jackets

Question

What if we want to stay more than the 3 night block?

Answer

Do it! The rate for the room block applies 3 days before AND 3 days after the wedding. Rooms will just be based on availability outside of those 3 days. (The bride and groom will be there Tuesday through Wednesday)

Question

Are kids welcome?

Answer

We love all your little ones but we are keeping the wedding adults only, with the exception of children in our family.

Question

Are the hotels different?

Answer

Both "hotels" are at the same resort- Grand Palladium Costa Mujeres. We will all be at the same place but TRS has an adult only beach section, pool and an additional restaurant and bar. Anyone who books Grand Palladium section will not have access to TRS but if you book TRS, you will have access to both. Ask us if you have ANY questions!