FAQ

Question

How do I get to Villa de Leyva?

Answer

Closest Airport: Bogotá El Dorado International Airport (BOG) Travel from Bogotá to Villa de Leyva: - Approximately 3 hours and 30 minutes by car. - We recommend booking a shuttle service for a comfortable and safe journey. Contact us for a trusted shuttle service!

Question

Arriving at Bogotá Airport (BOG)

Answer

Follow these steps to reach your hotel safely and easily: Step-by-Step Guide to Taking an Authorized Taxi: 1. After Customs: Proceed through customs and head to the baggage claim area. 2. Exit Baggage Claim: After collecting your luggage, pass the final checkpoint. Turn right toward the exit sign, located near money exchange counters. 3. Head to the Security Exit: Continue straight through the security exit doors. You’ll see a Starbucks on your right. 4. Locate the Taxi Kiosk: Walk toward the airport’s main exit doors. Find taxi kiosks near Doors 5, 6, 8, or 9 (Puertas 5, 6, 8 y 9). 5. Book Your Taxi: - Provide the kiosk staff with your hotel’s address. - They’ll quote the price, charge you upfront (cash or credit card accepted), and give you a receipt with your destination address. Alternative Option: You can also book an Uber from the airport for convenience. Follow the same exit path and request your ride outside the terminal. We recommend an authorized taxi. Tip: Have your hotel address written down or saved on your phone to share with the taxi kiosk or Uber driver.

Question

Currency Exchange

Answer

If you need to exchange currency, options are available at the airport: - Inside Baggage Claim: One money exchange counter is located before you exit. - Past Baggage Claim: Additional counters are just outside baggage claim, near the exit sign. They’re easy to spot!