FAQs

Question

Which airport should I fly into?

Answer

Cancun International Airport (CUN) is the closest airport to the resort, about a 20 minute drive.

Question

Do I need a passport?

Answer

Yes, a valid passport is necessary for entry into Mexico. Ensure your passport remains valid for at least 6 months beyond your planned departure date.

Question

How do I book my flight?

Answer

If you need assistance, our travel agent can assist you with airfare. Please note, flights are due in full upon booking and rates are typically the same as published airfare.

Question

Are airport transfers included?

Answer

Transfers may be added on as an additional cost to your booking. Our travel agent requests that you send them your flight itinerary as soon as you’ve purchased your airfare.