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Val & Ricky

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    FAQs

FAQs

Question

What are the suggested travel dates?

Answer

A 3-night stay is the minimum for this room block. We are suggesting that our guests arrive the morning of Wednesday August 6th and depart on Saturday August 10, to enjoy the property and all it has to offer. If you want to arrive earlier or stay later than the dates above, just choose the dates you would like when you fill out the reservation form.

Question

When should I RSVP by?

Answer

RSVP by November 1, 2024. The FIRST payment is due by Tuesday, February 4th, 2025. This is the deadline to get an available room in the room block. A payment equal to 2 Room Nights of your room total is all you need to reserve your room. FINAL payment is due by Tuesday, May 27th, 2025 (The resort reserves the right to cancel the reservation if payment is not made by this date). Additional payments towards your balance can be made at any time (monthly) by contacting your dedicated reservation specialist before the final payment is due.

Question

Are children welcomed?

Answer

Due to limited space, we are only able to accommodate children in our immediate family and guests 10+ who are formally invited on your invitation to the wedding festivities. We love your children and understand you might want to make this a family vacation, so if you plan to travel with littles we ask you to make arrangements for the evening of the reception. We wanted to provide you with the resort’s approved childcare vendor, Kangaroo Babysitting Services. Here is a link to their website so you can ask them any questions and schedule your childcare. https://babysitting.com.mx/ There is also a kids club available for day activities. https://www.yellowumbrellaevents.com/hotel-xcaret-kids-club/

Question

Can I book a room directly through the hotel website?

Answer

No. You will need to book through our travel agent Yellow Umbrella Events to be in our room block and a guest of our wedding. Use this link to see room prices and book your stay: https://www.yellowumbrellaevents.com/events/val-and-ricky/

Question

TIPS

Answer

Don't forget to take cash. Small bills ($1 & $5) are best. USD is fine! No need for pesos.

Question

What do I need to bring ?

Answer

If you plan to go to any parks or adventures water shoes are recommended. Reef-protection sunscreen (resort requires it since it's eco-friendly)

Question

PASSPORTS

Answer

Don’t forget them! Check your expiration days once more.

Question

Is the wedding inside or outside?

Answer

The wedding is outside on the beach, the dinner will take place inside and reception will be on the beach.

Question

What time should I arrive at the ceremony?

Answer

Please meet at the main lobby area by 4:15 pm on the day of the wedding (Aug 7,2025). The wedding coordinator will guide guests to the reception area.

For all the days along the way
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