FAQs

Question

Travel during Covid?

Answer

For all information pertaining to travel to Mexico; https://mx.usembassy.gov/covid-19-information-for-u-s-citizens-in-mexico/

Question

Can we book our own reservation?

Answer

Not only is Cassandra very knowledgeable about your trip, she has arranged for group rates for our guests to ensure they are getting the best rate for their reservation. Your reservation will also count towards a lot of perks and wedding discounts for our big day! Remember, she PRICEMATCHES!

Question

Wedding day attire?

Answer

Beach Formal; Our wedding ceremony will be on the rooftop overlooking the water and Cancun. Anthony will not be wearing heals though.

Question

Is this a family friendly trip?

Answer

Royalton Chic Cancun is an adults-only hotel. We love your kids and enjoy our time with them at home. This trip is for the big kids! Please be aware that all our wedding events are adults-only.

Question

Do I need a passport to travel to Mexico?

Answer

Yes, you always need a passport to travel outside of your home country. For all American citizens, you can fill out your passport application and review all information at https://travel.state.gov/content/travel/en/passports.html/

Question

What if I can't make it?

Answer

You will be missed! If you can not make it to the wedding, please let us know as soon as possible and RSVP “no,” so we can plan accordingly.”

Question

Will there be any vegan/vegetarian, gluten free or special diet options?

Answer

If you have any dietary restrictions or preferences please email those with your reservation info to Cassandra in order to relay to our wedding coordinator on site.

Question

Will there be transportation to/from the hotel?

Answer

Your transportation to and from the airport is included in the price of your reservation package! The shuttles are all a shared service. If you would like to upgrade to a private vehicle, please include that in your reservation request with Cassandra.

Question

I still have questions, what is the best way to contact you?

Answer

If you aren't sure, please contact Cassandra ceverett@expediacruises.com or by phone 312.282.7268, our travel agent. She is keeping very close to us on details and information.