FAQs
Question
I've RSVP'd yes...now what?!
Answer
1. Make a reservation at the resort through our travel page 2. Do you have a valid passport? If not, make an appointment to get a passport as soon as possible! 3. Watch for good flight deals from your area 4. Relax & prep for your vacay! We can't wait to see you there!
Question
How do I book my stay at Dreams Tulum?
Answer
Please visit the TRAVEL page on our website. This will direct you to our booking website where you can make travel arrangements, see pricing and resort details, and request help from our travel agent.
Question
What travel documents will I need to travel outside the U.S. to Mexico?
Answer
1. Passport - (There is a six month rule. Your passport must be valid for at least six months past the date you arrive.) 2. Valid driver's license or state issued document
Question
How do I get a passport?
Answer
Whether you are looking to apply for your first passport or renew an old one, you can access all the information you need through this website! https://travel.state.gov/content/travel/en/passports.html What to Expect: As of October 29, routine processing is 8 to 11 weeks and expedite processing (for an additional $60) is 5 to 7 weeks. Processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. Mail times vary across the country. Plan ahead and apply early.
Question
What are the COVID-19 protocols and restrictions for traveling?
Answer
* Please keep in mind that things may change at any time. - COVID-19 TESTING: Currently, the U.S. requires a negative COVID-19 test to re-enter the country. Dreams Tulum offers free COVID testing by appointment. - MASK POLICY: Currently, all airports and airlines require that you wear a mask at all times, even if you are vaccinated. The hotel currently requires that you wear a mask when entering a restaurant or the main lobby.
Question
Can I bring a plus one?
Answer
Unfortunately, we are not able to accommodate plus one's to our wedding events and guests names will be specified on your wedding invitation. However, we encourage you to bring your plus one to Mexico with you to enjoy this amazing location! While your plus one cannot attend the wedding events, there is plenty of activities around the resort and surrounding areas to enjoy. When booking your trip through our travel agent's website, simply book a room that accommodates you and your party.
Question
What is the dress code for the wedding?
Answer
Our wedding dress code is considered "Beach Cocktail" - Keep in mind that this is a June wedding in Mexico, so it will be WARM! Please wear whatever you will be comfortable in! Ladies - Maxi dress, short dress, jumpsuit, romper paired with wedges or dressy sandals. Men - Short or long sleeve button down, linen pants, slacks with semi-casual shoes.