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Please read FAQ’s before leaving for Mexico!
Please read FAQ’s before leaving for Mexico!
June 10, 2022
Playa Mujeres, Mexico
#IfYouAintHurstYoureLast

Elizabeth & TJ

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    FAQs

FAQs

Question

Do I have to pay for things once I get to the resort?

Answer

No, this is an all inclusive resort. You will only pay for additional things if it has a price on the menu or when you go shopping in the stores.

Question

Is there a dress requirement in the restaurants?

Answer

Yes, this is mainly for men. They need collared shirts, pants, and closed shoes for many of the restaurants. NO TANK TOPS FOR MEN. Women just need cover ups if they have a bathing suit on and shoes.

Question

Is room service free?

Answer

Yes!

Question

How do I get to the resort once I land at the Cancun airport, and how do I get back to the Cancun airport after my trip?

Answer

Apple Vacations offers a van for transportation for free. They will be outside of the airport in bright blue Hawaiian shirts with red flowers on it. They will most likely have a sign that says, “Apple Vacations.” They will pick you up from the resort hours before your flight home. This can be pretty overwhelming as there are a lot of people trying to get you take their taxi. Go straight outside and look only for Apple Vacations. Try not to talk to people. It’s a waste of time, and they just want your money.

Question

Is there WiFi?

Answer

Yes, the WiFi is pretty good there!

Question

Are there excursions you can book?

Answer

Yes, Amstar is where you book all excursions options. You can email them at: dpmujeres@amstardmc.com

Question

Is there a map, menu options, and hours of facilites?

Answer

Yes! There is an app that gives you all this information it's called "AMR Collection". Add "Secrets Playa Mujeres golf and spa".

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