FAQs
Question
Depart to the DR
Answer
1. Passport - Double check the expiration date! Passports must be valid for a minimum of six months from the date you arrive in the Dominican Republic 2. Entry & Exit - All passengers are required to fill out an E-Ticket or paper form when entering or exiting the Dominican Republic. If using E-Ticket, a new form is required for each entry and exit and the code generated upon form completion can be presented at the airport on a digital device.
Question
Apps To Download
Answer
1. The Excellence Collection - A great app to view up to date restaurant hours, menus, & dress codes; entertainment schedule, spa menus, and daily activities. 2. WhatsApp - This is a free Wi-fi text messaging service. The resort has free Wi-fi everywhere and with this app you can call/text for free over the resort Wi-fi. We will have a group chat for everyone to communicate prior to arrival, so please download as soon as possible. iMessage for Apple users will be available with wi-fi Please select the link on the travel page to join the WhatsApp group GUESTPIX - We will have a QR code available to share your photos and videos from our wedding weekend. This is not just restricted to the wedding day or welcome celebration, we want to see your best vacation pics and how much fun you had celebrating our love!
Question
What to Pack/Don't Forget
Answer
1. Valid Passport 2. Sunscreen 3. Tip Money - Although it is an all-inclusive resort, if you notice the staff working hard and exceeding your expectations they appreciate any extra tips. They will remember you and take care of you! US dollars are perfect in small bills- $1's & $5's 4. Wedding Attire 5. Bathing Suits 6. Dinner Attire - Please check the dress code tab with information provided by the resort 7. Sunglasses 8. Phone Charger 9. Hat Forget something? There is a gift shop in the lobby, but expect to pay resort prices.
Question
Travel Tips & Tricks
Answer
1. Airport - Arrive early as this is an international trip! 2. Baggage - Please check with your airline for baggage restrictions. 3. Transportation to resort - If you have not already done so, please send flight info to Cassandra so she can schedule your private airport transfer. 4. Money - Call your bank/credit card or alert them that you will be out of town with the dates of your trip so that they do not freeze your card for suspicious activity.