FAQs

Question

What to expect once you arrive at the Cancun airport...

Answer

You will go thru customs and exit the airport, DO NOT purchase anything from the 100 vendors waiting at the exit doors. Simply say no thanks and exit - from there you will search for your transportation company. JetBlue vacations: please download BD experience app, text me for the link. The BD reps will have shirts that say BD and they will confirm your flight details and give you the instructions. YOU MUST CALL JETBLUE & BOOK RESERVATIONS a few weeks before the wedding for transportation. Legendary Vacations: we will handle reservations for you and your party, stay tuned. For everyone: -You may have to share the ride depending on how many people are in your party to fill the small vans. -The ride is approximately 1hr from airport to hotel -Tip is customary

Question

Should we bring our own snorkeling set?

Answer

Yes, definitely! We visited this hotel 12/2020 and we brought our own basic snorkel set purchased from Amazon (text me for the link). We were able to swim and see the fish even though the water was a bit cloudy. The set came with a carrying case which made it easy to rinse afterwards and keep the set neatly together.

Question

Do we need to exchange currency?

Answer

Most likely No. We did not and were fine using our credit cards or cash for any purchases in our hotel. We were able to break large bills to use as tip, which by the way TIPS are included in your hotel stay but we always handed out a few dollars to those who served us. We recommend to have smaller bills available if you would like to leave tips. There are stores inside the hotel that you can purchase and pay or charge to your room.