FAQs

Question

How do I book a hotel room?

Answer

To book a hotel room in our discounted room block, please call 1-800-771-7711, and let them know you want to book in the Rathbun/Milak room block.

Question

What is the mailing address?

Answer

Our mailing address is 4376 Ontario Center Rd, Walworth, NY 14568.

Question

Where do I park?

Answer

Ample parking is available in the Casino surface parking lots and the parking garage adjacent to the Event Center. No fee for regular parking; there is a shuttle provided for lots farther out. Valet parking is available for $6 at the Tower/Hotel and Lodge entrance (valet parking is complimentary for registered guests of the Tower, Hotel and Lodge). There is no specific parking lot for weddings at the lodge, but everything the property is connected and accessible through hallways indoors.

Question

Can guests under 21 come?

Answer

Yes, guests under 21 can attend the wedding and reception. Gaming floors are 18+ only.

Question

What are the COVID-19 Requirements?

Answer

All guests must wear masks at all times, except when eating. No walk up service to the bar, guests will have servers that will deliver drinks to their tables. 1.5 Servers will be assigned per table. Drinking and eating will have to be done at the tables.