FAQs
Question
When and where are you getting married?
Answer
We have booked our wedding at the Hyatt Ziva Rose Hall in Montego Bay, Jamaica. The wedding will take place at the Sky Lounge at 4pm on 3/14/25. We ask that all guests arrive around 3:30pm.
Question
Are there other wedding events?
Answer
We are hosting a welcome party the night before at 6:30 pm. We ask that everyone wears white to this party.
Question
How do I book my room?
Answer
We have a lovely travel agent Ann Pullara who will handle all your booking! Please just reach out to her via email and let her know that you would like to book your room. She will handle the rest!
Question
When do I need to RSVP by?
Answer
We ask that everyone RSVP by JUNE 30TH. This will give our travel agent enough time to ensure rooms and flights are booked. When you book, you will have put a credit card on file; however, your card will not be charged until *45 days* prior to the event.
Question
What if I can't attend?
Answer
We completely understand! Our sincerest hope is that no one feels guilty, as you must make the best decision for your family, prior obligations and your budget. You will be met with with total understanding and love from both of us. Please let us know individually or through RSVP.
Question
When/how long should we stay?
Answer
We recommend staying at least the four night/five days at the resort. Wedding activities will take place the evening of March 13th and afternoon/evening of March 14th. We have blocked the rooms from March 12-16th, but if you would like to stay longer, please reach out Ann Pullara.
Question
Do I need a passport?
Answer
Since this is an international trip, you DO need a passport valid at least 6+ months past your travel dates. Passport cards are not valid for international air travel. If you have a passport, be sure to check the expiration date. If you don't already have a passport, it is a good idea to apply early to be sure you receive it in time for your trip. Passports normally take 4-6 weeks to process.
Question
What's included in the price of our room?
Answer
This is an all-inclusive resort. All drinks and meals are included. On-site entertainment, fitness facilities, non-motorized aquatic sports, hydrotherapy circuit, daily outdoor and indoor activities, in-suite minibar, and free wifi. Tastings, and multiple social activities are also part of the all-inclusive package.
Question
Do I need to tip?
Answer
Your resort fee has built-in tips for the staff, so you are not obligated to tip the staff by any means. However, we typically bring at least $50-100 per person in tips. We usually do $5-10 for the drivers ( to/from the hotel/airport) and $1-5 for bartenders/wait staff.
Question
What should I pack?
Answer
-PASSPORT! -swimwear and shoes -wedding day attire -first aid/ medicine kit (for headaches, stomach aches etc...) - sunscreen, sunscreen and more sunscreen!!! - pool float if you want
Question
ADDITIONAL FAQS
Answer
Use this link to look at some additional FAQS. https://www.resortsbyhyatt.com/ziva-rose-hall/frequently-asked-questions