FAQs & To Do's
Question
When should I RSVP by?
Answer
The sooner the better! Please let us know if you can make it by no later than June 1st 2027. All reservations must be booked by September 30th, 2027 in order to use the promo code.
Question
Is Finest Resort an All inclusive?
Answer
You bet!!! If you are able, please remember to bring USD or pesos to tip the amazing staff who help make our experience so special!
Question
HOW DO I BOOK?
Answer
Please visit the Finest Resort website to book your stay! Copy and paste the following link into your browser: https://www.finestresorts.com/ 1. Ensure the resort is set for "Playa Mujeres" 2. Select the dates you wish to stay (any dates between Nov 29-Dec 6) 3. Copy and paste the promo codes to book your room: USA: FAWNOV27FPM CAD: FAWNOV27FPMCAN AUS: FAWNOV27FPMROW 4. Select the room you wish to book and make sure it says "promo code applied". *The resort requires a minimum of 3 nights stay in order to utilize this promo code. We recommended booking your flights separately so you can use the discount code for your stay. Transportation from the airport to the resort will be arranged free of charge. See FAQ regarding booking this below! Reminder that you will not be charged for your reservsation until 30 days before your arrival to the resort. All bookings are in USD and converted at the time of payment. *Please see toll free numbers below to book spilt rooms or extended stays. All reservations and all changes to current reservations need to be made by the deadline of September 30th, 2027.
Question
Which airport do I fly into?
Answer
Cancun International Airport (CUN)
Question
Is there transportation to and from the airport?
Answer
If you have booked your room under our promo code, please contact transfers@seasonstours.com with your flight information, party size of room and reservation number to book your transfer. Transfers will likely be Cadillac SUVs.
Question
HELP! IM HAVING TROUBLE BOOKING MY ROOM...
Answer
Please do not hesitate to reach out Lyssa for help with booking. She may direct you to those at the resort who can further assist you if needed. Lyssa Marcil, Destination Wedding Specialist Direct: 250-850-7555 lyssa@lizmooreweddings.com Please reach out to the toll free numbers below for questions or requests regarding extended stays or split rooms. Toll Free US +1 866 211 6223 Toll Free CA +1 866 403 7394 Toll Free UK +44 800 086 8148
Question
WHEN DO ALANA AND DAVID ARRIVE?
Answer
We are checking in November 29th and checking out December 6th!
Question
When is Check in & Check out?
Answer
Check in time 3pm (15:00 hrs). Check out time is 12pm (12:00 hrs).
Question
Are kids welcome?
Answer
To all the parents in our lives: we adore your little ones. To give everyone, you especially, the chance to fully relax and celebrate, our wedding day will be an adults-only evening. The rest of the trip, though, is all yours as a family. Please bring them along for the sunshine and the sand! We only ask that you arrange care for them during the wedding itself so you can kick back and celebrate with us. A couple of easy options: the resort offers on-site babysitting (we'd suggest reaching out to them directly), or you're warmly welcome to bring a family member or caregiver along to help during your stay. If you'd like to bring a caregiver, you can reserve a room for them, with the option to cancel anytime before December 1st.
Question
Can I make special dietary requests?
Answer
Absolutely- if you have any dietary restrictions or special requirements, please let us know in advance by emailing armershq@gmail.com :)
Question
Gentle reminder regarding Passports :)
Answer
Please make sure you double check the expiry date of your travel documents and ensure they are valid for the duration of your stay.