Q + A

Question

When should I RSVP by?

Answer

Please RSVP and book your rooms before September 1st!

Question

Are children invited to the wedding?

Answer

While we love all your little ones, we have chosen to include only children of immediate family in our wedding festivities. Although, children are welcome to stay at the resort with you and enjoy all the kids’ amenities! Nanny services are also available through the resort for an additional fee.

Question

Can I still use the resort amenities before checking in and after checking out?

Answer

Yes, you can! If you are arriving earlier than the Check In time, have your swimsuit and change of clothes readily available to enjoy the resort while you wait. Additionally, on the day of Check Out, the front desk will be able to hold your luggages and there will be showers for guests to use after checking out at 12pm.

Question

What does All-Inclusive mean?

Answer

Your stay in Dreams Playa Mujeres includes unlimited dining, unlimited beverages, snacks from food stations, resort activities, room service, and even the contents of the mini fridge! Additional fees only apply to spa treatments, special activities or excursions, and gift shop items. Download the Hyatt Inclusive Collection app for Dreams Playa Mujeres to get information on restaurants, reservations, and scheduled activities!

Question

Is there a dress code to the hotel restaurants?

Answer

Some restaurants within the resort require dressier fits for dinner. Download the Hyatt Inclusive Collection app for Dreams Playa Mujeres!

Question

What should I pack?

Answer

Your passport that’s valid until April 18, 2026 and your wedding outfit! :) Include tropical essentials like a swimsuit, hat, sunglasses, flip flops or sandals, waterproof phone cases, sunscreen, aloe, and medications. Small bills for tipping is also a good idea although not required.