FAQs

Question

What Does Full Moon Provide For Their Guests?

Answer

Full moon is a rustic lodging facility, not a hotel, but it's quaint, clean, and provides: • Bath towels • Bed linens • Shampoo and soap • Complimentary teas and coffee in the Valley View House (Main Inn) from the time breakfast is served until the last meal of the day is served • Complimentary Wireless Internet • Free long-distance phone service from the Valley View House. Please note: cell phones do not work at Full Moon – There are no cell phone towers in this part of the Forest Preserve Housekeeping services are not provided during the course of the stay. Extra towels may be obtained from the Front Desk as needed.

Question

What is Accommodation Like at Full Moon Resort?

Answer

Our entire wedding event, from welcome dinner to farewell breakfast, will take place at Full Moon Resort, a remote, simple, clean old farm in New York’s Catskill Mountains. We invite you to stay with us on site at Full Moon Resort. We have designed a wedding guest package which includes accommodations for Friday and Saturday. Lodging at Full Moon Resort is comprised of various houses and cabins. Accommodation styles vary from rooms with shared-hall bathrooms, rooms with private bathrooms, shared cottages, private cabins and even a yurt! Because rooms vary in style, we will assign the guest rooms.

Question

How will Guests be Matched to Accommodations?

Answer

It is important to us to match you in the most appropriate accommodation available at Full Moon Resort. The wedding couple and their families will be paying for all of the guests' food and drinks, including alcoholic beverages, during their stay at Full Moon Resort. Please let us know on your RSVP which tiers you would be comfortable with us placing you in. For more information regarding the accommodation tiers and options, please see the "Accommodations & Travel" website tab. Full Moon will contact you via email to describe your guest package and finalize booking your accommodation by June 27th. There is no need to contact Full Moon prior to June 27th to book a room. For more information about the resort, please visit their website at www.fullmoonresort.com or contact them at (845) 254-5117 or info@fullmoonresort.com.

Question

What Covid-19 Safety Precautions will the Venue take?

Answer

To ease safety concerns with our guests, Full Moon Resort has upgraded their ionization systems, which continuously prove effective against the newer strains of Covid. Additionally, they provide heightened sanitation/cleaning rounds by housekeeping staff and have hand sanitation stations throughout the facility.

Question

What Covid-19 Safety Precautions are Required of Guests?

Answer

In order to ensure the safety of all of our guests, it is required that all guests have been vaccinated from Covid-19. Additionally, we request that all guests have a negative Covid-test result within 48 hours of attending the event. Guests are welcome to take any additional safety precautions that they desire, including the wearing of masks.

Question

What Should I Bring?

Answer

The wedding location, Full Moon Resort, is nestled in the rustic Catskill Mountains. Full Moon has hiking trails nearby, a pool, and three large fields on the grounds. If you’re interested in taking advantage of these options, please feel free to bring your own gear with you. (bathing suits, hiking boots, sneakers, sunscreen, Frisbee, sports gear, bocce ball set, cards, board games, etc.) Also, the evenings can be chilly, so bring a warm jacket or sweater. • Bathrobe/slippers (some guest rooms have shared/hall baths) • Toiletries/medicine; the Front Desk has emergency and basic medical equipment (bandaids, tylenol, etc) but the nearest pharmacy is approximately 20 minutes from Full Moon. • Bug spray & Sunscreen • Flashlight or headlamp (It gets dark in the country) • Umbrella or raincoat (just in case)

Question

Can I Bring My Own Alcohol?

Answer

Personal-stock alcoholic beverages are allowed in the rooms but not allowed in public areas due to State Liquor Laws.

Question

Can I Bring My Pet?

Answer

Pets are not allowed at Full Moon. Please make other arrangements for your furry friends.

Question

What food & beverages are available during my stay?

Answer

There is a beverage vending machine available in the billiard room; however, we encourage our guests to bring their own snacks and non-alcoholic beverages for those times that there will be no services available, as the closest store is about 20 minutes away. The wedding couple and their families have paid for all of the guests' food and beverages provided for Friday's BBQ Rehearsal Dinner; Saturday's breakfast, lunch, and dinner (reception); and Sunday's brunch.

Question

Where Can I Smoke?

Answer

All buildings are non-smoking. However, feel free to take a nice walk away from the crowd and smoke if you have to. In addition, please do not light candles, incense, or any combustible materials in guest rooms.

Question

Will There be Cell Phone Reception?

Answer

There is no cell phone reception at Full Moon Resort. Complimentary phone service for all calls within the U.S. is available at all times at the Inn. There is also complimentary Wi-Fi available throughout the facility, no passwords required. Most cell phones have Wi-Fi calling capability. Or there are apps that you can download that use Wi-Fi for calling and messaging.

Question

Ceremony and Reception Pictures

Answer

During the Wedding Ceremony, the wedding couple kindly requests that guests DO NOT take photos or videos. The couple requests your full presence and participation during this special moment in their lives. All professional photographs taken during the ceremony will be made available to guests for free download following the wedding weekend.

Question

What Happens If I Lose Something While I'm At Full Moon?

Answer

Personal belongings must be removed from the facility at check out. Full Moon cannot accept responsibility for belongings left behind.

Question

How Can Guests Be Reached At Full Moon?

Answer

During business hours the best number to reach guests at Full Moon is (845) 254 - 5117 (the front desk number). After hours all calls roll over to our answering service. Emergency messages will be sent to Full Moon Resort's Managers whom will relay the message to you in a timely manner. You can also email, text or call through the WiFi if your cell phone has this capability.