Frequently Asked Questions

Question

Are kids invited?

Answer

Yes! We have chosen a family resort to accommodate the entire family. Kids under 12 years old are free to stay. Over 12 years old they are considered another room guest.

Question

What is the wedding dress code/attire?

Answer

Ceremony is on the beach, so bright, colorful, flowy, and fun! Shoes may have to be taken off to walk on sand.. There will be a short window of time between cocktail hour and reception to change wardrobe if you'd like for the dance party!

Question

Can I stay longer than just the weekend?

Answer

Yes, they will honor our group rate for the entire week.

Question

How far from the airport is the resort?

Answer

It is about 30 minutes from Cancun Airport.

Question

What happens if I need to cancel my reservation?

Answer

You are able to cancel up to 30 days before your arrival date without any penalties. Less than 30 days, there is a penalty fee.

Question

How is the resort handling COVID-19 safety precautions and implementation of regulations?

Answer

Please refer to resort website for specific details on their policies and regulations to ensure safety of guests and employees.